What 330 owners told NHTSA about the 2022 Ford Bronco Sport Later Release

On [XXX] I began my drive from Miami, FL to SF, CA for my next travel nurse assignment. Three hours into my drive, I stop for gas and return to the highway. I remember accelerating to catch up to traffic and moving into the left lane. Then I remember abruptly seeing brake lights ahead, braking hard, and the collision warning system going off. I was braking for several seconds and it became clear to me that I was going to crash into the vehicle in front of me. Immediately upon impact, my Bronco Sport caught fire. I felt the heat. I smelled the fire and fumes. I saw people running towards me, yelling for me to get out of my burning car. The airbag went off and I sustained minor injury to my right hand. At that point, my priority was to locate my cat inside my perfectly packed vehicle with all of my most important possessions. I grabbed my cat, my phone, and my purse and escaped as flames overtook my SUV. The Nissan Rouge in front of me sustained some rear bumper damage but overall relatively minor exterior damages. I am in awe that what should have been a minor collision turned into escaping a burning car with my cat and watching my everything burn away. I struggle with PTSD from the accident. The Bronco was well-maintained. I had the recall repaired, along with oil change and tire rotation in November, prior to driving from Southern California to my home in Miami in early December. The vehicle was deemed a total loss by the insurance company. The insurance company did not choose to pursue any investigation on why this happened. I’ve tried to find answers and have not been successful. The Ford dealership where I purchased the Bronco has been less than helpful and even normalized that this happens sometimes. Four months later and I’m still waiting to get refunded for all the extra extended warranties that I bought for a vehicle that I planned on having for a long time. No one seems concerned that my car caught fire instantly. This should not have happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11582599

My vehicle started with not accelerating and bogging down when going after a stop, it shakes/jerks from 1-3 gear. The rpm’s jump all over the place and at times it will be very low speed, jerking when trying to shift. I haven’t even had the car two years, I have two children and this happened at an intersection and scared us all. It had happened so many times I’m scared to drive it. I took it to a ford dealership, they were able to recreate the issue and said it may be the transmission. There are now warning lights on or anything indicating what the issue is. They told me to keep driving it until a code comes up or to wait till June when they can inspect it. It just keeps getting worst.

NHTSA ODI 11576023

What component or system failed or malfunctioned, and is it available for inspection upon request? Three times this vehicle has had the water pump replaced. 2/20/2023 at 20285 miles , it was replaced with the original part HX7Z8501A, which I also had to source the part myself from another dealer, as mine told me they had no ETA and could not locate one. 9/6/2023 at 38232 miles. It was replaced with the redesigned part HX7Z8501B. 2/6/2024 at 50137 miles. It was replaced again with the redesign part HX7Z8501B. The service advisors at the dealer stated they have never had to replace one three times before mine. Ford advised me that I need to report to NHTSA. How was your safety or the safety of others put at risk? Car could overheat. Has the problem been reproduced or confirmed by a dealer or independent service center? D'orazio Ford in Wilmington IL has done the three repairs Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Coolant smell, low coolant, coolant sprayed in engine bay

NHTSA ODI 11573195

My car lost power on the highway. I took it to the dealership. They had the vehicle for 2 months and said it was repaired under warranty/recall. The same day that I received the car back, the same problem occurred. They kept it for a few days and said they could not determine the issue and released it back to me yesterday. This morning, it lost power again, while i was taking a left hand turn into oncoming traffic. I was almost t-boned. There is an huge safety issue here that is being brushed off and I’m afraid I will end up in a terrible accident.

NHTSA ODI 11568739

The car intermittently will stop and wont accelerate, usually when in drive… on inclines, after slowing down. Dealer can’t diagnose the problem and it’s getting worse. It jerks and it’s dangerous to drive.

NHTSA ODI 11567727

My truck with dead at a turning light, it's still UNKNOWN what happened. I had 2 people try to give it a boost and it would not turn on, the gears were locked, and it had to be pulled on the tow truck. The brake lights signal was flashing, and the engine light was on the dashboard along with the battery light. I could not get it to turn on and there was no sound to the engine. the radio was working and none of the lights went dim.

NHTSA ODI 11555586

Our Car lost power and engine failed to start in the middle of traffic today. [XXX] This article shows what is happening to our vehicle and I’m making the complaint today. This needs to be recalled! Very dangerous! My wife was driving and is 6 months pregnant with twins and thank god we were not on the highway and I was with her. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11551710

At approximately 2000 miles , I had vehicle fueled, engine was off. After fueling was complete, put foot on break, pushed button to start every caution light imaginable lit up on dashboard, obviously, indicating something was wrong electronically. Vehicle said it was overheating. Brake pedal was all the way to the floor, bronco was not running, never started . Service station attendant lifted hood , didn’t visibly see anything wrong after approximately 5 minutes vehicle was able to start no issues. It was maybe 60° outside, I drove 5 miles from my home. Bronco was picked up, taken in dealership, was not able to replicate. It’s a year old I have 4500 miles on it and worried about future issues while driving.

NHTSA ODI 11549895

My Bronco has power failure in the middle of driving, entire car shuts off screen reads it goes in power saving mode and everything locks up and it will not start back up. My safety and my entire families safety is put at risk because I'm losing power to my car and it stops working if this happens on a busy highway it could be fatal. Yes, I've had it towed to the Ford house every single time this has happened. They attempt to fix it but give it back and within two days it happens again. I don't believe they know how to fix it. Ford House has had my car off and on for two months it should have been inspected by everyone at this point. No warnings when it happens it just stops working. This all started within the last two months. I purchased my 2022 Bronco brand new drove off the lot with 12 miles. At this point I don't feel safe putting myself or my family back in this vehichle. It needs to be recalled!

NHTSA ODI 11547959

Upon receiving the notice that my Ford Bronco Sport was subject to a recall in February 2023, I called my local Ford dealer to schedule a service appointment. The dealer stated that FoMoCo is only supplying dealers with "2 repair kits per week" and that they "could not provide an estimate" on a wait time for getting the repair completed. It is now July 2023 and after reaching out to the dealer twice, they are still unable to provide an estimated wait or schedule an appointment.

NHTSA ODI 11530694

The contact's daughter owned a 2022 Ford Bronco Sport. The contact stated that an intermittent fuel odor would emit from the vehicle without warning. The contact had inspected the vehicle and did not detect any leaks or defects. The contact stated that while his daughter was stopped in a parking lot, an "engine compartment hot" warning message appeared on the instrument panel as an unknown color smoke began to emit from the vehicle. The vehicle quickly caught fire soon after the smoke began. The fire department arrived at the scene and extinguished the fire. A fire report was filed. The contact's daughter sustained mental anguish as a result of the fire. Due to the failure, the vehicle was towed to an independent tow yard where it remained in their possession for an investigation. The manufacturer was notified of the failure but offered no assistance. The vehicle was destroyed. The failure mileage was approximately 2,700.

NHTSA ODI 11522646

Brought vehicle in to address a safety recall (NHTSA Recall Number 22V859) on 3/11/23 to the Groove Ford Dealership in Colorado. At this point in time, the recall was showing from Ford as "Remedy Available". Traveled back to dealership several hours later at my own cost to find out they did not have parts in stock and was told parts would be in in a few days. I have called several times since then, and have been told no one knows when parts actually will be in stock to address this safety recall. Contacted Ford Corporate last week and was told my case would be escalated and someone would reach out within 2 business days. I am now contacting Ford again as no one has reached out to me to get this corrected.

NHTSA ODI 11522536

We received a Important Safety Recall from Ford in February 2023 (22S73, NHTSA Recall 22V859). We have been trying unsuccessfully since receiving the notice to get this repair done at AutoNation Ford Torrance (3111 E Pacific Coast Hwy, Torrance, CA 90505) but they keep telling us the parts are not available. On the phone for over an hour today with Ford Customer Service... Ford is saying parts ARE available, but when they call the dealership in Torrance, the dealership says it is first come first served. We have been calling for almost 2 months now repeatedly yet they will not fix this recall. Was recently given the name Mark Grobs who is parts manager in at AutoNation Ford Torrance, and a phone numebr if 310-78404782 and was told we need to call him every week and try to get a hold of him when he has a part in stock, not that he is going to call us when it's in stock, WE HAVE TO CALL HIM and HOPE he has a part in stock! My Ford case number is 42492668CX5Z9

NHTSA ODI 11519073

Water pump cracks allow coolant to leak out thus overheating engine on open highway.

NHTSA ODI 11503250

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. Additionally, the engine made rattling sounds while driving. Additionally, the brakes failed to stop the vehicle immediately while the brake pedal was depressed. The vehicle also lunged forward while coming to a complete stop. The vehicle was taken to the dealer and Ford Pro Commercial Center (525 N 16th St, Sacramento, CA 95811) on separate occasions; however, the dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 549. Parts distribution disconnect.

NHTSA ODI 11498684

Dealer is unable to repair recall issues. Ford contacted to buy back the unsafe vehcile. Ford denied the buy back claim. The vehicle is unusable. It is unsafe to drive

NHTSA ODI 11496418

vehicle with 900 miles on it began smoking and caught fire under the hood for no apparent reason. Vehicle was in new condition. Vehicle likely a total loss (see photos). Driver was lucky to escape

NHTSA ODI 11492022

In the last three weeks the check engine light has come on twice and stayed on after I started the vehicle. The first time it came on I had about 7800 miles on the vehicle. I called the dealership to see if I could get a service appointment (of course it was a Friday afternoon), the earliest appointment was the next Wednesday. I was told as long as the light was not flashing, I could drive the vehicle. I was also told to check the gas cap/door (there is no gas cap!) because there could be an air in the fuel line. As it turned out the light went off the next day. When I took the car in for service, I was told they did the "smoke" test, and everything checked out ok. Three week later the check engine light has come on again. It is a steady light, not flashing, taking it back to the dealership.

NHTSA ODI 11482875

Driving and Engine won’t accelerate. Almost like it is just coasting while I was merging on the freeway. It almost caused an accident. It has happened on multiple occasions. Ford service said when it is hot that just happens. It’s unsafe. The car has 600miles on it.

NHTSA ODI 11481017

Started my car and started down the driveway and all types of warnings with of about my engine overheating. Checked the antifreeze and there was none. Applied antifreeze and it drained into the engine. I had this vehicle for 2 months and it has been at the dealership since April 28,2022. was told there was a crack in the engine.

NHTSA ODI 11477684

Brand new vehicle with about 3500 miles on it. Delivered 04/29/2022. On three separate occasions between 07/29/2022 - 07/31/2022, the vehicle started jerking/losing acceleration while driving and the engine began to sputter. Upon slowing down and during idle, the engine would continue sputtering to low RPM and eventually stall. This happened while driving on the road, almost resulting in an accident in a roundabout during one of the instances. The error I received via the Ford Pass app is: The Engine Control System is unable to control the fuel system pressure as expected. This is clearly a defective product, and so far Ford and Ford and Ford dealerships have offered me little options for repair often stating that it could be more than a month to fix with no options for a loaner vehicle. This is unacceptable. I have video proof of one of the incidents I am willing to share, but I cannot upload it to this form.

NHTSA ODI 11476865

The driver was on M53 near Armada around 5pm today, July 25, 2022. The owner was driving down the road another vehicle pulled up next to her and told her the vehicle was on fire. The driver was able to exit the vehicle and took the photo (unable to upload photo). Owner called 911 and fire department was able to extinguish the fire.

NHTSA ODI 11475881

Car had 3000 miles on it, started rough idling randomly then the check engine light came on and was flashing. Drove straight to the Ford Dealership in Elko, Nevada and barely made it the 5 miles as the car wanted to die, had gas pedal all the way to the floor and was barely going 30 mph. Dealer has had vehicle for over a week and said a core and plug and deactivator solenoid had to be replaced.

NHTSA ODI 11469355

Engine makes intermittent metal crunching and scraping sounds at low speeds and when braking in stop an go traffic. And sometimes the sound would be heard the all the time when keeping the car between 25 to 30 mph.

NHTSA ODI 11462833

Engine makes intermittent metal crunching and scraping sounds at low speeds.

NHTSA ODI 11452595