What 128 owners told NHTSA about the 2021 Volkswagen Tiguan Ltd

At about 60,000 miles a VW dealer told me it was normal for VWs to use oil. Now at 80,000 I have a $2,000+ bill b/c the PCV is faulty and the timing cover has failed. I did NOT get a low dngine oil warning, but mechanic says panic wait it was low ( oil change 4,000 miles ago). This could have led to a seized engine on the interstate. I am upset to learn this is a common problem with this vehicle. It is an expensive repair. From other posters I fear this is not the end of the problem. VW should recall this part .

NHTSA ODI 11670607

The lower oil pan cracked due to excess pressure in the engine from a broken oil air vent. This is a very common issue in VW tiquans, that VW knows about but doesn't recall. The faulty air oil vent leads to cracked lower oil pans and oil dumps that can damgae the engine and creates dangerous driving situations.

NHTSA ODI 11667928

volkswagen vehicles have a real serious problem that can cause your car fails in the middle of the road, and it is the oil separator. A failing oil separator can lead to poor engine performance and potential damage. It will cause a massive oil leak that will damage others' engine components, and the car can stop working at any moment, and it can be a dangerous situation. The most affected vehicles are Volkswagen tiguan. Please investigate this problem because a lot of people are dealing with this dangerous situation.

NHTSA ODI 11655975

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving 65 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The contact stated that the vehicle was losing power and was unable to drive uphill. The contact also stated the engine was consuming an excessive amount of oil; however, the dealer had informed her that the oil consumption was normal. The check engine and electronic power control (EPC) warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the turbo cylinder and timing chain needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

NHTSA ODI 11653523

My 2021 Tiguan suddenly lost power causing my wife and daughter to be stranded. Car was not drivable and lost both oil and power. Towed to VW dealer and was diagnosed with a faulty pcv/oil separator causing excessive crankcase pressure. This party failed once car warranty was over costing almost $2000. Prior to the car stranding them they had to drive at less than 25 MPH on the Long Island expressway. oil was leaking from the upper timing cover seals. VW Dealer removed and replaced oil pan with gasket, pov and upper timing cover seals. filled o i l to correct level,road tested vehicle and rechecked and no leaks at this time. All this damage occurred by no fault of our own. I have learned thru my research that this is a common problem on the VW Tiguans. All has been repaired and replaced as you can see from the receipt attached. Prior to the party failing multiple lights lit up on the dashboard forcing my wife to pull over and get out of. harms way until someone could come and get her.

NHTSA ODI 11653224

Engine oil light came on and car was down about 2 quarts of oil AGAIN. Car was last serviced as noted below VW service 11/22/2024 Mileage in 62086 Mileage out 62087 (what kind of test drive was this, less than a mile) ?? 2021 VW Tiguan Service Advisor 413 Montpelier VW 802-223 -3434 ____________________________________________________________ A C/S: Check Engine light is no CEL Default 1000 CP606.33 1.1 06M-906-517-E VALVE 32.67 2.1 06Q-103-495-B SEPARATOR 93.74 3.2 06l—103-583-C GASKET130.06 4.1 06L-103-483-a GASKET 77.20 PARTS: 333.67 LABOR: 606.33 OTHER: 00.00 TOTAL line A $940.00 620000 P04F000; EVAP system high pressure purge line performance Checked purge valve and found oil in line, due to a defective crankcase breather and causing an oil leak, replaced crankcase breather, replaced the EVAP purge valve and replaced the upper timing cover gaskets, cleared code cleaned oil off engine and test drove. ________________________________________________________________ B. Multipoint Inspection MPI Default 1000 CVP Parts 00 labor 000 other 000 total line B 0000 C. Customer states oil change done on 11/17- checked oil and was extremely low and had to add oil, please advise. Recommend Maint 1000 CP000 Parts 00 labor 00 other 000 total line C 000 D. Customer states tires pressure always on and off, please advise 01 Recommend Main 1000 CP000 Parts 000 labor 000 other 000 total line D 000

NHTSA ODI 11650476

There was an issue with excessive oil consumption. In as little time as I have owned this vehicle I have had to top my oil off between oil changes because my low oil light had came on. I then, over the winter got a check engine light, it threw code P24D6 which pertained to the oil leak and/or seperating. I then noticed that on my driveway, I have some oil from my car. I paid a mechanic $200 to fix this plastic drain that according to the mechanic doesnt reseal.

NHTSA ODI 11648647

11/19/2024 Check engine light came on while I was driving. Got home, checked oil and it was down about a quart. Oil had just been changed on 10/17/2024. Only approximately 1800 miles put on vehicle since last oil change. Vehicle was at approximately 62,000 miles. Also tire pressure light always on. Scheduled appt with VW dealer. Dealer invoice states "P04F000 Checked Purge valve and found oil in line, due to Defective crankcase breather, and causing an oil leak, replaced crankcase breather, replaced the EVAP purge valve and replace the upper timing cover gaskets. cleared oil off engine and test drove". the engine could have blown while I was driving this, I had no previous warning signs and since the dealer says the Defective crankcase breather, thinking they should be fixing this issue and not charging the customer. Total cost of repair $960.02.

NHTSA ODI 11628620

Pcv valve on my car went and caused seals to leak in my engine. This has caused oil to leak onto my exhaust system which poses a fire hazard according to the dealership. Car should not be driven. Many many complaints about this issue of the PCV valve failing have been discovered online. Worried about my car catching fire if I drive it

NHTSA ODI 11624365

PCV Failure causing the timing cover to leak oil and causing the oil pan to crack. This is a known issue with VW TSI engines. This PCV is a major issue not only causing the damage above but others are having to replace the rear main seal and crank case because of this. It's now in the shop for the next week and I'm out of a vehicle for the next week. This is not the only problem I've had with this vehicle. The last problem I had was the housing unit of the overhead lights, sunroof controls and sos when hanging down and broke out of nowhere. The plastic melted and cracked. It was replaced but was not put back together properly. There are now gaps where it should be tightly sealed. The glove comparent arm is broken. There are wheel bearings issues too we are trying to pin point the issue. The hits keep coming and the car is just a money pit.

NHTSA ODI 11612104

We were driving to Mci airport. We felt car jerk. Was able to continue driving. Got off at exit. Pulled over looked under hood, didn’t see anything. Pulled away felt it pulling back. Was able to make it home at just 60 miles an hour. The care would hesitate and jerk if going up slight hill or accelerating. Took to shop. They said it was pvc valve. Which caused crack in oil pan as well as timing chain cover. It also coated under car in oil. I did some research and this seems to be a fairly common issue. Same issue and results. Some of them had less miles than mine but most were around the range. I think if you investigated these engines no matter what vehicle Vw put them in you will find a common thread. I would appreciate your research and feedback in this matter. Thank you

NHTSA ODI 11606160

The contact owns a 2021 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive. The low oil level warning light was illuminated. The vehicle was towed to an independent mechanic, who observed a crack in the oil pan. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the independent mechanic, who then diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.

NHTSA ODI 11592186

My Tiguan was towed on [XXX] to Beyer Volkswagen [4017 Valley Pike, Winchester, VA 22602] for service to repair a sudden and unexpected vehicle failure.  On [XXX], I started the Tiguan and noticed a hard start. I drove the vehicle about 4 miles down the road and noticed a smell of gasoline when I stopped and opened the door. I immediately drove the car home at which point I noticed gasoline on the road and driveway, as well as a heavy persistent smell of gas. I moved the vehicle to the road and had it towed [$95 at my expense] to Beyer VW for service. This failure rendered the vehicle undrivable and luckily was able to get it towed before it became engulfed in flames. [XXX], after getting the vehicle back for 1 week (dealership claiming repair fixed) the problem was not fixed and in fact gas spewed from the engine at a higher rate. Pictures attach showing about of gas which instantly dispelled at start and move from driveway to road. This is a critical vw problem that will result in fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11575666

My car is a 2021 Tiguan. Car is burning oil and should not be.

NHTSA ODI 11553351

Oil change/ low oil light didn’t come one. When car was initially checked due to check engine light being on it didn’t produce any codes. The dealer confirms it needs a new engine and turbo rebuild due to there being no oil in the car. Last oil change was May 29, 2023 at Pep boys.

NHTSA ODI 11542685

The vehicle continually reports low oil pressure every 5,000 miles and checking the oil confirms that the engine has burned through 4 quarts of oil. The vehicle has been inspected by the dealership from which it was purchased, and they report that the oil burn is within normal limits as defined by Volkswagen and that they cannot produce a result that would be consistent with the level of oil during I experience during a day-to-day commute. This problem has been ongoing for over 1 year

NHTSA ODI 11527729

The car will suddenly shut off while slowing down or coming to a stop. The “start/stop” error message is displayed and the car displays to “manually restart car”. At first this happened only sporadically, but now this is happening while on the highway in traffic or while turning in an intersection. Today it has happened 5 times. Our car only has 10,000 miles and has had problems from the beginning. The fuel pump had to be replaced after sitting at the dealership for a MONTH while they tried to fix and unknown “EPC” error that displayed and completely shut our car off while driving on the highway—not coming to a stop.

NHTSA ODI 11496143

I have to put oil into the engine every 2000 miles. The dealership has run 2 separate oil consumption tests and they claim they are unable to find anything wrong.

NHTSA ODI 11494472