What 377 owners told NHTSA about the 2021 Toyota RAV4 Hv

I went to get my car aligned and new tires as i noticed the rear tire was completely bald on the inside rear. I was advised by the tire shop that they cannot adjust the rear camber. So i took it to the dealership and they advised me that itis not adjustable and they would need to do another alignment and place shims to get the adjustment right. This was a brand new car when i got it. Always up to date on all the services. I also looked it up and its being said on a-lot of websites that a bunch of these vehicles was shipped out of alignment. They will not fix it without me paying for one of their mistakes because they say its maintenance. Maintenance is not modifying a vehicle to get the alignment correct. It has to be a safety issue because someone is going to have a tire fly apart because of tremendous early wear

NHTSA ODI 11684766

I've spoken with Toyota and confirmed that there is a chance my passenger airbag will not deploy. They have no remedy, and the expected date of resolution has been expired for 10 months. Their only recommended action is to not have a passenger ride in my vehicle!

NHTSA ODI 11683339

Driver's side electronic seat malfunctioning and stopped working not allowing the seat to go forward or backward for the driver. The car only has 24,337 miles on it as of 08/26/2025. I purchased the car from Green Toyota in Springfield, Illinois in 2021. The dealership tells me the seat and tracks all have to be replaced at a cost of over $2,100.00.

NHTSA ODI 11683182

According to the recall which was first stated on 12/20/23, as of today, 8/22/25 Toyota has not provided a remedy and my car is not safe to carry a passenger!

NHTSA ODI 11682341

Vehicle has both rear view mirror distortion (assembly mirror face on both sides) vibrate causing distortion deeming outside rear view mirrors useless and hazardous. Toyota issued a technical service bulletin for 2019-2021 Toyota RAV4 models but refuses to pay for this safety defect.

NHTSA ODI 11682491

The component that failed/malfunctioned is the rear hatch. The hinges seem to have misaligned and result in the rear hatch not closing properly. Safety is put at risk because the vehicle notifies the driver through a beep system that the rear door is not fully closed properly and does not shut off until forcefully closed manually. The problem has been produced both by the dealership at an AutoNation and an independent autobody repair shop. The vehicle/component has not been inspected by the manufacturer, police, insurance, representatives, or others besides the ones mentioned in the previous sentence. There were no apparent symptoms or problems prior to the failure. The misalignment appeared approximately two years after the original purchased from the dealership and is an ongoing issue.

NHTSA ODI 11682231

Airbags did not deploy after head on collision.

NHTSA ODI 11682029

My 2021 Toyota RAV4 Hybrid (VIN: [your VIN]) has an open safety recall 23V865 for the passenger airbag. Toyota has not provided a remedy yet, and the vehicle is unsafe to transport a front passenger. Toyota estimated a fix by Q3 2024, but as of now no remedy is available. I am concerned about the ongoing safety risk and delay.

NHTSA ODI 11681566

The vehicle has never been in an accident and has been garage kept. There were 5 pinholes in the radiator that were slowly dripping over time. My radiator fluid went so low my car overheated and had to be taken in for repair. No warning until there was no radiator fluid left and overheated and had to pull over on the highway. Radiator was cracked in 5 places. 4 year old car, less than 55,000 miles. Confirmed and repaired by an independent service center.

NHTSA ODI 11681147

The outer rear-view mirrors on my 2021 Toyota RAV4 vibrate all times, and excessively at highway speeds (approximately 50–70 mph), creating a shaky and distorted image of surrounding vehicles. This failure of the mirror mounting system makes it difficult to accurately judge the position and speed of other cars when changing lanes, merging, or reacting to traffic. The mirrors remain installed on my vehicle and are available for inspection. This issue poses a serious safety hazard. Because the mirrors do not provide a stable, undistorted view, my ability to monitor blind spots and adjacent lanes is compromised, putting myself, my passengers, and others on the road at increased risk of collision. The problem has been reproduced and confirmed by Toyota through Technical Service Bulletin T-SB-0079-20, which instructs dealers to install longer mounting studs, reinforcement brackets, and bonding adhesive to correct the defect. Toyota currently limits the repair to vehicles under the 3-year/36,000-mile warranty, leaving many unsafe vehicles unrepaired. I recently purchased the vehicle outside the warranty coverage. There were no dashboard warning lights or system messages to indicate the defect. The only symptom is the visible vibration of the mirrors, which first appeared shortly after purchase and persists across normal driving conditions. Because the defect directly impacts driver visibility and compliance with FMVSS 111, I believe this should be escalated from a Technical Service Bulletin to a mandatory safety recall.

NHTSA ODI 11680638

The seat stops moving forward and back on one side. This issue is caused by a gear that is prone to breaking in models 2019-2024 on the RAV4. As a result, you can't move your seat forward or backward, and it could get stuck. This is a risk because people need to be able to adjust the car seat to fit inside the car properly. If the seat becomes stuck or wedged in the wrong position, it could cause the airbags to deploy incorrectly for the person sitting in the seat. This issue can affect drivers. There is an entire Reddit thread dedicated to it, and even a third-party seller of replacement gears, because Toyota's repair cost exceeds $2000, as you have to buy an entire new rail system instead of a single gear. I took it to the dealership and got a quote for the repair. There was no error message, and it just stopped one day after my wife moved the seat up; it would no longer go back. I'm not sure what caused this, but it seems like a significant issue that the driver's side seat can't be adjusted.

NHTSA ODI 11680407

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11676733

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11675440

The side mirrors shake heavily especially on highways. It puts my safety at risk and others as I am unable to properly focus on the road ahead of me when I am trying to clearly see if there are cars behind me while I am changing lanes. It causes me to take extra time looking at the mirror that I shouldn't have to in order to change lanes safely. This is a known issue and a Technical Service Bulletin has been created for it, but it requires a payment of over $1,000 to fix when this is an issue caused by the maker of the vehicle. It has been inspected by the maker at a dealership and was agreed that the issue I am facing aligns with the TSB. There were no warnings, as it has been noticed to have gotten worse in the last couple of months.

NHTSA ODI 11674249

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted. The manufacturer was made aware of the issue and confirmed that the recall parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11672523

Coolant bypass valve problem with several rav4s. My car is unusable and I need it to work.

NHTSA ODI 11672368

DRIVER SEAT LOCKED IN FULL FORWARD POSITION AND COULD NOT BE ADJUSTED FOR LARGER DRIVER. SEAT TRACK FAILED AND HAD TO BE REPLACED AT A COST OF $2400. THIS OCCURRED AFTER ONLY 76,000 MILES OF USE.

NHTSA ODI 11671679

What component or system failed or malfunctioned, and is it available for inspection upon request? The air conditioning condenser was damaged due to impact from a rock, resulting in a loss of cooling function. The damaged condenser is still installed in the vehicle and is available for inspection upon request. • How was your safety or the safety of others put at risk? The damage to the air condenser caused the air conditioning system to stop functioning, which posed a potential safety risk by reducing visibility due to fogging of windows and contributing to driver fatigue or discomfort during hot weather conditions. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was confirmed by a certified service center. Upon inspection, they verified that a rock had punctured the air condenser, causing refrigerant loss and disabling the air conditioning system. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The damage has been inspected by an independent service center. It has not yet been inspected by the manufacturer, police, or insurance representatives, but it is available for review if needed. • Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared. The first symptom was a noticeable loss of cool air from the vents, which occurred immediately following the incident with the rock. Every mechanic I talk to says they see this all the time. Clearly this is a design flaw and should be a recall. This vehicle is supposed to be an off roading vehicle. How do rocks even get there and damage it? I have to use my insurance to cover this claim as my warranty won’t cover this damage.

NHTSA ODI 11671292

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11670787

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11670609

UKNOWN. The panoramic sunroof of my vehicle exploded unexpectedly while driving on the freeway and the glass shattered everywhere. There were no debris in sight that would cause the incident and the glass of the sunroof was facing outward when inspected seems to indicate that the breakage occurred from inside the vehicle. The shattered glass and shards caused minor injuries on myself and one other passenger. The 'explosion' caused the debris glass to have potentially hit surrounding cars on the freeway. The problem has been reported to the dealer but they denying any reoccurrences of this issue . The vehicle has not yet been inspected but has been reported to insurance. There were no other symptoms prior to the failure.

NHTSA ODI 11670308

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light remained illuminated. The vehicle was not diagnosed or repaired. The failure mileage was 40,000. VIN tool confirms parts not available.

NHTSA ODI 11667421

I was driving down the highway alone at speed limit, with no traffic in front of me. My sunroof, which was closed, exploded without warning. It was literally like a gun going off when this occurred. I curled up in a ball in my seat but did not jerk the steering wheel. The interior of the car was covered in small and larger glass shards. I stopped to examine the damage and found that the sunroof had exploded up like it had been under some kind of pressure. Later, when I arrived at my destination, I found many accounts online of the same "explosion" occurring in the 2021 rav 4 hybrid model like mine. In addition to the reported incidents, I found this; "Is There a Problem with the Sunroof in the 2021 Toyota RAV4? There certainly is a problem with the 2021 Toyota RAV4 sunroof. Multiple owners of 2021 Toyota RAV4s, including the Hybrid and Prime, have complained to the National Highway Traffic Safety Administration (NHTSA). They say their sunroofs (or moonroofs) explode spontaneously without any impact. When this happens, the glass shatters, which is a safety issue. However, Toyota appears to be disregarding the issue. There are several reports by owners stating that dealers refuse to help. Instead, they tell them to contact their insurance companies." It seems there was a class action lawsuit filed or being put together in 2023 but I do not know the status or result. I have exhausted talks with Toyota after paying $600 for their defective glass to be replaced. They refuse to accept responsibility. This is incredibly dangerous because of the explosion that occurs and because of the tiny slivers of glass that could blind the occupants. I question how many accidents may have actually occurred because of the blast and/or the flying glass shards. A normal reaction would be to jerk the wheel and its a surprise that I didn't. Now I am $600 out of pocket for replacing defective glass and have zero assurance that this won't occur again in the future. Thanks for your help

NHTSA ODI 11666506

While parked in a commercial lot on [XXX] around [XXX], I noticed smoke coming from the front of the vehicle while sitting inside. There was a strong burning rubber smell. I exited and saw flames coming from beneath the front left bumper, directly under the fog light area. I had arrived at the location about 30 minutes earlier. I opened the hood from inside the vehicle, stepped back, and called 911. The fire rapidly engulfed the front of the vehicle. Firefighters arrived within 10 minutes and extinguished the fire. Police responded and created a report. Three nearby vehicles also sustained fire damage. The vehicle had previous front-end repairs (driver side bumper and fog light) and was well maintained. The vehicle had not shown any warning lights or messages prior to the fire. I believe the fire originated from an electrical or engine component and the vehicle is available for inspection upon request. GEICO insurance has been contacted and a claim has been opened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11666206

Toyota has failed to provide a solution to a small sensor recall for my vehicle for nearly two years. That is an unacceptable delay for something so simple as a sensor.

NHTSA ODI 11665688