What 34 owners told NHTSA about the 2021 Toyota 4RUNNER Hybrid

While pulling this vehicle in to my garage about halfway in the brake pedal went to the floor and the vehicle hit a bench on the opposite side of the entrance. After pumping the brakes after waiting about 10 minutes they seemed to work normally. I backed the vehicle out of the garage and saw NO fluid under the vehicle. The next morning the vehicle was towed the the dealer collision shop and then taken to the service department at the dealer. This problem; ,after almost 2 months was never solved....corporate offices checked the data recorder...no conclusions.....and implied this problem did not occur. The body is now being repaired yet no brake problem has been ever repaired. ( under warranty....31,967 miles ). I understand a similar problem occured in New Jersey although on the road and the driver had to be removed through the sunroof and the vehicle was totaled.

NHTSA ODI 11568310

was going to work on rt 80 east had cruise control on and was getting off exit 45 in new jersey to get bus into manhattan at approx 430 amwhile getting off highway stepped on brakes pedal went to floor tried pumping nothing happened nor did criuise control disengage or collision warning come on a total collapse of system had this car for approx 1 month purchased used at paramus mercedes benz took this vehicle to my mechanic for a full inpection everything was good vehicle had approx 22000 miles on it at purchase lost all control and crashed going off roadway and sliding down bridge abuttment car is a total loss rushed to hospital car was hauled off abutment by wrecker company police fire and ambulance showed up had to break sunroof to get me out no one could belive i survived this happened yesterday feb 3 2023 called toyota corporate and they issued me a claim number as well as my insurance comp looking on line this problem seemed to happen to quite a few people can you please address this issue before more people get injured or worse its only by the grace of god that i am writing this to you this vehicle is now in storage at powder mill collision thankyou

NHTSA ODI 11505501