Home · 2021 Tesla Model S P90d · Complaints

What 175 owners told NHTSA about the 2021 Tesla Model S P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (175)Crash / fire / injury (15)Driver assistance (47)Steering (29)Electrical system (25)Suspension (16)Brakes (15)Speed control (14)Body & structure (9)Lane Departure (9)Tires (9)Wheels (9)

Newest first · 175 complaints · page 5 of 7

Oct 1, 2022Speed controlDriver assistance

The vehicle intermittently brakes for no reason with the cruise control enabled. This is going to cause an accident.

NHTSA ODI 11487383

Sep 28, 2022Tires

Michelin manufactures this tire specific for the Tesla Model S plaid vehicle. This tire wears pre maturely from the 300 rating most times under 10,000 miles causing tread separation on the inner wall. This specific wear can only be seen once the tire is removed from the vehicle. This is a well know issue on tesla forum boards and Michelin is not only not assisting with the issue, they are on back order for this tire that is specific for the Tesla Model S plaid. Not only did Michelin design a tire for this vehicle that wears well short of the rating, they are also not making enough to replace the worn out\defective tires. The tread separation is on the inside of the tire not visible to the driver that could potentially lead to a catastrophic accident if the tread separates at a high speed. The tire size is 295/30/21.

NHTSA ODI 11486856

Sep 27, 2022Driver assistance

I have had multiple phantom forward collision warnings while driving and phantom braking while in autopilot. It happened twice today on a short 10 mile drive.

NHTSA ODI 11486650

Sep 26, 2022Driver assistanceElectrical system

The contact owns a 2021 Tesla Model S. The contact stated while driving 70-75 MPH with the Autonomous Self-Driving feature activated, the vehicle experienced phantom braking on numerous occasions. The dealer was made aware of the failure and informed the contact that the vehicle performed as designed. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to the Full Self-Driving (FSD) Beta 10.69.2.2 software update. The failure mileage was 17,102.

NHTSA ODI 11486503

Sep 24, 2022Lane DepartureDriver assistance

On at least nine occasions the car has very suddenly and with no input from driver braked hard during passing another vehicle, when assuming the original lane after passing a vehicle, and, on one occasion when no other vehicle was close by. I have brought all incidents to Tesla's attention. They tell me the problem resides in the software of the car and that they "are working on it". This is a very serious problem, which has been going on for over a year in my case. A totally unacceptable and extremely dangerous situation! Occurred in December 21, 2020; Several times during the summer of 2021, other sporadic times, and most recently on September 6 and 8, 2022

NHTSA ODI 11486229

Sep 23, 2022EngineFire

left rear motor malfunctioned yes available for inspection The computer said that the motor had malfunctioned but is safe to drive but dont exceed 65 mph. I drove some 2 miles and the car stopped and the motor caught fire. The vehicle has not been inspected.

NHTSA ODI 11485963

Sep 15, 2022Driver assistanceElectrical system

The contact owns a 2021 Tesla Model S. The contact stated while driving 72 MPH with the autonomous self-driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 56,292.

NHTSA ODI 11484698

Sep 14, 2022Lane DepartureDriver assistanceCrash

While using wildly falsely marketed $10k "full self driving" add-on across multiple software revisions and after reporting each and every bug to company I have experienced potentially fatal phantom breaking while at highway speeds and could have been killed by rear ending on at least 4 occasions. Have experienced 20+ erroneous forward collision errors with automatic breaking or lane assist corrections for obstacles such as hills, mailboxes, trees, absolutely nothing at all, etc. When driving around mildly banking left turn corners with 45mph speed limits whenever approaching a left turn lane within median the car will violently lurch into the turn lane causing panic for passengers and nearly causing a collision within resuming concrete median. While using autopilot the car failed to stop, correct or warn when a vehicle entered my lane and caused an accident with several thousand in damages. Car does not properly break for turns on highways requesting driver take over for what should be an easily navigable turn. Doesn't take apex or break early and will drift lanes making other surrounding drivers nervous. Moving the horn from muscle memory location to awkwardly placed touch button has prevented timely use of horn on multiple occasions which could easily result in fatal accidents. Overall this car is a literal death trap not at all even remotely ready for production use on public roads and neither I nor any of my passengers feel safe using the feature that was over priced, over promised and under-delivered. Tesla service center employees too worried about retaliation from management to inquirer about problems because of previous reparations from corporate offices. List of problems is shockingly egregious and should not be legally permitted on roads.

NHTSA ODI 11484540

Sep 9, 2022Suspension

Severe wear on rear tires, as the camber is off. Tire failure exposing cords. Potential to be a catastrophic failure. Many with this car experiencing same issue with 21” tire option. Car has poor suspension stance and or tires are incorrect for the load being carried

NHTSA ODI 11483706

Sep 6, 2022Body & structure

Spontaneous explosion of front passenger door window while driving

NHTSA ODI 11483181

Aug 27, 2022Electrical system

My safety concern is with the 17 inch screen. Originally in the information about the car before it was purchased, the manufacturer said that the screen would tilt left or right to give the drive better a better view and access to the touch screen. I have talked to service about this issue and they have said they do not plan to retrofit our cars with the motors to make the screen move. This is now working on the same car that is one year newer. We were promised this and I believe this issue with the screen not moving is a serious concern. You cannot see the screen as well or touch it as well because it does not tilt towards the driver. Please investigate this problem, it is dangerous.

NHTSA ODI 11481572

Aug 25, 2022SuspensionWheels

The inner edge of rear tires wear out very quickly leading to loss air pressure. Many other owner of Tesla 2021+ on 21 inch wheels and Michelin stock tires have exact same issue. Very dangerous if the tire bursts on highway, can lead to serious accidents.

NHTSA ODI 11481264

Aug 25, 2022Suspension

My vehicle had a total rear tire failure where the inside corner of tread separated from the sidewall. There appears to be abnormal wear on the very edge of the inside line of tread. The vehicle was just aligned and nothing was out of spec. Something about the tire design, weight of the vehicle, recommended tire pressure or suspension geometry is causing this failure. My tires were always kept at the recommended pressures. There was no indication of a problem until the tire went completely flat suddenly.

NHTSA ODI 11481303

Aug 12, 2022

My safety concern is with the 17 inch screen. Originally in the information about the car before it was purchased, said that the screen would tilt left or right to give the drive better a better view and access to the touch screen. I have talked to service about this and they have said they do not plan to retrofit our cars with the motors to make the screen move. This is now working on the same car that is one year newer. We were promised this and I believe this issue with the screen not moving is a serious concern. You cannot see the screen as well or touch it as well because it does not tilt towards the driver. Please investigate this problem, it is dangerous.

NHTSA ODI 11478950

Aug 11, 2022Steering

The position of the horn button on the steering yoke is problematic. The horn button on the 2021 Tesla model S is operated by the right thumb. This position causes activation problems in various situations. One example is where quick horn use is required, the natural muscle memory is to push the center of the yoke , (where the horn button is located on all manufactured vehicles). The initial reaction to push the center of the wheel, causes an UNSAFE delay in horn activation, as the user then struggles to find the small horn button with the right thumb. Most of the time, the horn button is missed and the windshield wipers are activated, which causes more confusion in a stressful situation. Another problem with the position of the horn button is that when making a tight turn and the wheel is spun 180 degrees, the horn button is impossible to find or activate in a timely manner. It is surprising to me that the horn button placement was allowed to be installed on a production vehicle. While driving the vehicle there have been numerous events where quick horn activation was needed. One of the events happened recently while exiting a public garage. While the yoke was turned 180 degrees to make a right turn, another vehicle almost hit our vehicle and when my wife tried to hit the horn, it was impossible to find the button since the wheel was upside down, ( spun 180 degrees). Only luck prevented an accident. Another event happened two days ago. While driving on a 4 lane highway, a vehicle aggressively changed lanes toward our car. The action of the other vehicle caused a startle response, when my wife tried to hit the horn, muscle memory caused her to push the center of the wheel, instead of the small button that is activated by the thumb. By the time she found the button, it was too late to prevent the other vehicle from swerving into our lane. Also, the windshield wipers were activated instead of the horn. The horn position needs to be changed to the center of the wheel.

NHTSA ODI 11478879

Aug 9, 2022Speed controlDriver assistance

On 4 Aug 2022, at 10:24am (CST), while traveling northbound on Hwy 287 just south of Henrietta, Texas with the Tesla Autopilot speed set at 80mph with a posted speed limit of 75mph, the car was in the left lane of a two-lane, high-speed highway, when the car suddenly and unexpectedly slammed on the brakes, gave a "TAKE CONTROL IMMEDIATELY" warning and rapidly shifted its lane position, almost causing a wreck with the car behind me. There were no vehicles beside me and nothing to the front or sides to cause concern or indicate that there was any reason for the sudden and abrupt braking maneuver.

NHTSA ODI 11478343

Aug 2, 2022Visibility & wipers

The contact's wife owns a 2021 Tesla Model S. The contact stated that after his wife entered the vehicle and closed the driver's side front door, the driver's side front window exploded. There was no impact on the window that could have caused it to explode. The contact's wife did not sustain any injuries. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a claim with the insurance company. The failure mileage was approximately 10,700.

NHTSA ODI 11477216

Jul 7, 2022Driver assistanceCrash

The contact owns a 2021 Tesla Model S. The contact stated while driving approximately 45 MPH, the vehicle approached another vehicle that had slowed for a traffic light and did not automatically start braking. The contact manually applied the brakes, but the vehicle crashed into the rear end of the vehicle in front. The contact stated he noticed no warning lights illuminated nor warning chimes sounded advising of a vehicle ahead. The contact said both air bags deployed. The vehicle had crashed and damaged the entire front end which crumpled to the front tires. The police were on the scene and filed a report. The contact and the occupant of the other vehicle were not injured. The vehicle was towed to a collision center. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.

NHTSA ODI 11472761

Jun 27, 2022BrakesCrash

Brakes are not strong enough to brake tires loose or cause anti lock. My Chevrolet Colorado out stops my Tesla. Hit an animal that my truck would not have. Helpless feeling.

NHTSA ODI 11471255

Jun 14, 2022Lights

The contact owns a 2021 Tesla Model S. The contact stated while driving 45 MPH and attempting to switch lanes, he attempted to use the turn signals; however, the turn signals were inoperable. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The manufacturer was not contacted. The failure mileage was 2,000.

NHTSA ODI 11469222

Jun 13, 2022Electrical systemLights

While driving with a fully charged battery, the car dash warned “pull over to safe location. Battery cannot support all functions”. We were unable to fully pull over in the time before the car experienced a critical loss of functionality, as the car shut off in less than 1 minute from flashing the warning. The car lost all functionality, including loss of its flashers, putting us at significant risk since we were unable to alert other motorists to our presence on the side of the road as it was getting dark. The car is currently with the dealer and thus far they have been unable to identify the root cause of the issue but have acknowledged the existence of the problem. They’ve claimed the 12v battery died and the car does not have any safety redundancy built in to be able to access power from the main driving battery to power critical features such as the hazard lights. The biggest risk of safety is loss of indicators/flashers while on the side of the road. This feature in vehicles is meant to alert other drivers to the presence of a disabled vehicle. Consumer was told no physical problem was found with the car and a “firmware” problem is suspected. After repeated questioning, the Tesla dealer finally acknowledged that other 2021 Model S cars have experienced similar abrupt shut downs and the California engineers are aware of the problem. They cannot tell me when a firmware update will be available, but in the interim want to return the car to the consumer having done nothing to prevent the problem from recurring.

NHTSA ODI 11469058

Jun 8, 2022Airbags

The airbag module installed in the yoke has popped out while driving. It currently hangs by a wire. This makes the car completely inoperable safely. In fact had the airbag ever gone off in this condition it could cause serious injury and possibly death. Reached out to Tesla for repair and they are estimating 20 days to begin a repair. If cars with this problem get into an accident that activated the airbag I believe there could be very serious consequences for the driver.

NHTSA ODI 11468099

Jun 4, 2022BrakesDriver assistance

The vehicle put the brakes on when on adaptive cruise, but with very few cars around. The last time, there was no car in front of me, but the vehicle braked so fast the the car behind me almost rear ended me. I’ve noticed that it happened twice on a South bound stretch of I-35 in Temple texas. This needs to be addressed or there is a strong potential for an accident.

NHTSA ODI 11467559

May 29, 2022

Car does not have a proper center horn- extremely dangerous. Only has a small button on the right side of the steering yoke that moves as the wheel is turned. Company owner clearly stated that a center airbag enabled horn would be available on all cars produced from November 2021 forward and would be activated by a firmware update. Either the hardware was never deployed or the update was never activated because no one has received it. Tesla will not confirm or deny that the newer production cars even have the necessary hardware to be updated. Find it shocking that this has not been addressed from a regulatory standpoint by now. Company should be mandated to deliver what their owner has promised after having released a new model that is lacking a practical, safe version of a significant safety feature.

NHTSA ODI 11466586

May 6, 2022Electrical systemDriver assistance

The contact owns a 2021 Tesla Model S. The contact stated while driving approximately 20 MPH or slower, the pedestrian alert warning system failed to activate as designed. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure. The contact related the failure to NHTSA Campaign Number: 22V235000 (Electrical System, Forward Collison Avoidance). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 6,000.

NHTSA ODI 11463610

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Working with the data? Download all 175 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Tesla Model S P90d verdict →