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What 175 owners told NHTSA about the 2021 Tesla Model S Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (175)Crash / fire / injury (15)Driver assistance (47)Steering (29)Electrical system (25)Suspension (16)Brakes (15)Speed control (14)Body & structure (9)Lane Departure (9)Tires (9)Wheels (9)

2 of 175 complaints match · Speed control · crash/fire/injury only · clear filters

Dec 2, 2022Speed controlCrashFire3 injuries

The contact owned a 2021 Tesla Model S. The contact stated while driving approximately 100 MPH, as he took his foot off of the accelerator, with the vehicle brake control set to "aggressive slowdown," as the vehicle slowed the contact looked into the rearview mirror and observed white smoke issuing from the rear of the vehicle. The contact then depressed the brake pedal, and instead of slowing the vehicle accelerated at a dramatic rate and the contact lost control of the vehicle and left the roadway. The contact stated he was not aware of any warning lights being illuminated. The vehicle went into a ditch and continued straight following the ditch. The contact stated that the vehicle had not lost any speed, rather it seemed to be going faster. The vehicle crashed through a fence, drove up a slight berm, and went airborne. The contact's vehicle crashed into the ground, front end first, after flying 130 feet in the air, and began to roll end over end two to three times. The contact and his two passengers were unconscious after impact with the ground, the vehicle had come to a stop and caught on fire. The contact had attempted to exit the vehicle once he regained consciousness, however, he had difficulty since the driver's side door was jammed and his left ankle was dislocated and his right ankle was broken. The contact had managed to crawl out of the vehicle through the driver's side window which had completely shattered. The contact stated that the passenger in the front seat was not seriously injured, although he was transported to a hospital and released that same day. The passenger in the rear was transported and hospitalized with internal bleeding and a broken rib, the contact was not told which rib was broken by the passenger. The vehicle had been engulfed in fire and the contact had rolled into a ditch, a passerby was on the scene and called emergency services. The contact was transported from the scene by a rescue helicopter and flown to a trauma center. At the trauma center, the contact was treated for internal bleeding, the contact stated that 30 percent of his colon was removed, and his spleen had been ruptured. The contact had fractures of both orbits of his eyes, his nose was broken, and he had a severe concussion, with two broken ribs on the right side and one broken rib on the left of his chest. The contact stated that according to a police report and insurance investigation all the air bags had been deployed. The vehicle had burned completely and had to be lifted onto a flatbed truck and was driven to an impound lot. The fire had been so intense that the vehicle's black box was destroyed. The manufacturer had been informed of the failure. The failure mileage was approximately 8,000.

NHTSA ODI 11495814

Feb 15, 2022SteeringSpeed controlCrash

Tesla Sudden Acceleration Accident: I ordered a Tesla Model S on June 21, 2021 and received a Tesla Model S on November 10, 2021. On Monday, February 7th, 2022, at approximately 5pm EST, my Tesla Model S failed to stop in a parking lot. I was pulling into a parking lot at Fawcett Hospital in Port Charlotte, Florida. As I was turning into the parking spot, my Tesla accelerated and drove over the parking stop, crashed into a chain-link fence, and grazed the Honda SUV of a colleague. I tried to brake, but the Tesla did not respond. When the car finally came to a stop, I looked down and saw my foot on the brake pedal. The police reviewed the situation but did not issue any citations because, luckily, no one was injured, and the Honda SUV suffered almost no damages. I had the Tesla towed to the Tesla Service Department in Fort Myers, Florida, on the following day, Tuesday, February 8th, 2022, to check the vehicle. The Tesla Service Department charged me $175 for the service. It noted that "100% acceleration was recorded at approximately 4:55pm ET on February 7, 2022 and brakes were applied within three seconds: "Time stamp Monday 2/7 between 4:30-5:00pm Customer would like inspection he statedthe car wouldn't stop after he ran over a parking block and went through a fence. Requested vehicle log data for time stamp provided by customer to investigate collision event. Uponreviewing data, on February 7 2022, @ 16:55:59 / 100% acceleration recorded and on February 72022 @ 16:56:02 Brakes applied recorded. Upon reviewing of recorded data, 100% acceleration iscause of unwanted collision." The report does not indicate why the acceleration occurred.

NHTSA ODI 11452149

Working with the data? Download all 175 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Tesla Model S Bev verdict →