Home · 2021 Subaru Crosstrek Wilderness · Complaints

What 111 owners told NHTSA about the 2021 Subaru Crosstrek Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (111)Crash / fire / injury (10)Visibility & wipers (33)Engine (16)Electrical system (14)Driver assistance (13)Transmission & drivetrain (13)Lane Departure (5)Fuel system (4)Backup camera & sensors (3)Body & structure (3)Brakes (3)

3 of 111 complaints match · Brakes · clear filters

May 7, 2026BrakesDriver assistance

The car in front of me was about a two car's lengths away. It was very cold and that car's exhaust plume was larger than normal. The exhaust plume was highlighted by sunlight, and I believe my car thought it was an object. The auto braking system alerted and immediately slammed on the brakes in the middle of heavy traffic. There was no time for me to respond. Thankfully no one hit me. If I'd been on the highway it could have been catastrophic. The problem has not been reproduced or inspected.

NHTSA ODI 11736429

Jun 30, 2025Brakes

Rear rotors delaminating at 33000 miles

NHTSA ODI 11670144

Nov 6, 2022BrakesCrash1 injury

In the winter of 2021-22, while parallel parking, backing up, then pressing the brake, my Crosstrek spontaneously accelerated in reverse and rammed into the truck already parked behind me. The Crosstrek paused, then rammed again, as I pressed harder on the brake. I put the car into “park” and turned off the engine. I was baffled and had no explanation for what happened. Thank goodness a person wasn’t between my Crosstrek and the truck. More recently, on October 4, 2022, I was at the post office mailbox drop-off. My Crosstrek was stopped with my foot on the brake. Some mail had fallen out of the overstuffed mailbox, I opened my door, set my foot outside, leaned over to pick up the mail, and my Crosstrek spontaneously accelerated forward. My car door hit the cement pylon and closed on my leg. The car lurched forward again, then stopped, and I was able to open the door. My leg was broken with a compound fracture and my foot was nearly ripped off. I called for help, 911 was dispatched, and I was rushed to the hospital in an ambulance.

NHTSA ODI 11492507

Working with the data? Download all 111 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Subaru Crosstrek Wilderness verdict →