Home · 2021 Ram Promaster (passenger Double Seat) · Complaints

What 104 owners told NHTSA about the 2021 Ram Promaster (passenger Double Seat)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (104)Crash / fire / injury (4)Backup camera & sensors (23)Electrical system (19)Lane Departure (14)Transmission & drivetrain (11)Brakes (7)Engine & cooling (7)Wheels (7)Seat belts (6)Engine (5)Equipment (5)

7 of 104 complaints match · Wheels · clear filters

May 21, 2026SuspensionTransmission & drivetrainWheels

While driving, the vehicle experienced a sudden and complete loss of motive power without warning. The driver coasted off the road into a swale and required a tow to an authorized RAM dealer, December 9 2025 to CDJR of Tampa Bay, Tampa FL. The dealer initially indicated the failure was covered under Recall 44A, then changed their position and characterized it as a powertrain warranty repair. Following that repair the vehicle was returned immediately in January 2026 when it would not engage reverse. In May 2026 the vehicle experienced a CV joint failure at 20,411 miles — approximately 1,000 miles after the January repair. The RAM ProMaster 3500 is front wheel drive and CV joints connect directly to the transmission. The recurring failures following the repair present a serious safety concern. The December repair receipt is 10 pages and January is 5 the unit is currently at an authorized mopar shop. Please let us know if you require those receipts.

NHTSA ODI 11739413

Nov 21, 2024Wheels

Bought RV new 4-27-2022, on Nov. 18, 2024 with 27,028 miles RAM dealer discovered l/rear NEXEN factory installed tire had failed due to tread separation.

NHTSA ODI 11626579

Oct 9, 2022Wheels

The lugs become detached from rim and anchor stubs are reaped off for pressure. All lugs on torqued to specification however the issue is the wheel become to wobble and breaks off. This is one of 5 Ram Promasters 2021 - 3500 cargo vans.

NHTSA ODI 11488548

Oct 9, 2022Wheels

LUG NUTS ARE LOOSE ON RIMS, NO SPECIFIC ONES HOWEVER UPON CHECKING IT IS AT TIMES ONE, TWO OR THREE AT A TIME LOOSE. LUGS ARE TORQUED ACCORDING TO SPECS BUT BOCOME LOOSE WHEN DRIVING. ONCE IT HAPPENS RIM DETACHES FROM HUB AND BREAKS STUBS OFF MAKING VEHICLE INOPERABLE. VEHICLE WOBBLES

NHTSA ODI 11488551

Oct 9, 2022Wheels

LUG NUT ISSUE ON THIS ONE AS WELL. LUG NUTS FALLLING OFF HUB. DETACHES THE RIM OR HUB AND VEHICLE MAKING IT WOBBLE.

NHTSA ODI 11488552

Oct 9, 2022Wheels

LUG NUT LOOSE ON HUB AND RIMS. LUG FALL RIGHT OFF WHILE DRIVING PUTTING STRAIN ON OTHERS AND RIM BECOMES DETACHED FROM HUB, STUB BREAK OFF AND VEHICLE BEGINS TO WOBBLE.

NHTSA ODI 11488554

Oct 3, 2022Wheels

The driver side lugs keep coming off even when torqued correctly. It causes the vehicle to put pressure on the small stems which are breaking off or sheared off due to the heat and pressure. Vehicle wobbles immediately making the vehicel unsafe to drive. Several drivers have reported the issue to us. this is a fleet vehicle. Ram Promaster 3500 - 2021. We have documented invoices with this issues on 4 other Ram Promasters 3500. Please help as this is causing a serious problem with these vehicle going into the community. I can provide all other vins and invocies.

NHTSA ODI 11487635

Working with the data? Download all 104 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Ram Promaster (passenger Double Seat) verdict →