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2021 Ram Promaster

Buyable, but go in with open eyes: this car has specific known issues to check before money changes hands.

Recalls, complaint breakdown & inspection checklist — a shareable PDF

104 owner complaints · 8 recalls · data verified July 10, 2026 · source: NHTSA

Cautionwillitcar.com

Why caution?

8 recall campaigns (2 safety-critical) — confirm every one shows "remedy completed" on the seller's VIN.

The math, shown

Full methodology →
Complaint volume (40%)71
Severity (30%)76
Recall load (20%)48
Trend (10%)48

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20212026

The road ahead

What breaks on a 2021 Ram Promaster, plotted where owners report it happening.

030k mi60k mi90k mi120k miTransmission & drivetrain~45k mi · 11 reports

Also reported (mileage varies): Backup camera & sensors (23) · Electrical system (19) · Lane Departure (14) · Engine & cooling (7)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint — a rough guide, not a schedule.

Backup camera & sensors

22%

23 complaints · 22 in the last 2 years

The contact owns a 2021 Ram Promaster 1500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Eng…

Electrical system

18%

19 complaints · 12 in the last 2 years

I had NHTSA recall for this generator done (23E-030) which was to solve the same problem I just had. Apparently, they just moved to a smaller diameter fuel line to fit…

Lane Departure

13%

14 complaints · 1 in the last 2 years

blind spot alert disables itself. had vehicle back to dodge dealer three times . dealer resets but blind spot disables itself ,sometime it is ok for days sometimes onl…

Transmission & drivetrain

11%

11 complaints · typically near 45k mi · 9 in the last 2 years

While driving, the vehicle experienced a sudden and complete loss of motive power without warning. The driver coasted off the road into a swale and required a tow to a…

Recalls (8)

Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.

Equipment Adaptive/mobility · 25V876000

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Engine And Engine Cooling · 25V720000

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Risk: Electrical circuits that overheat increase the risk of a fire.

Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Back Over Prevention · 25V552000

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Structure · 24V416000

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Electronic Stability Control (esc) · 24V290000

Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: Driving with an inoperative electronic stability control system can increase the risk of a crash.

Fix: Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.

Electrical System · 24V197000

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

Fix: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Power Train · 23V301000

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Seat Belts · 21V699000

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Before you hand over money

Verify the recall work was done

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150–$250 independent inspection of this exact 2021 Ram PROMASTER beats every score on the internet, including ours.

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What owners say

Real owners of this exact model-year, shown separately from the NHTSA score — if they disagree, that’s worth knowing.

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2021 Ram Promaster as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only — always get a professional pre-purchase inspection.