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What 102 owners told NHTSA about the 2021 Ram 2500 Crew Cab

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (102)Crash / fire / injury (14)Electrical system (35)Engine (25)Transmission & drivetrain (23)Body & structure (12)Fuel system (9)Brakes (8)Steering (5)Airbags (4)Seat belts (4)Visibility & wipers (4)

1 of 102 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Aug 9, 2022Transmission & drivetrainCrash

In June 2021, this vehicle literally drove away while in the park gear. It was running and accelerated across a state highway, down an embankment and 200 feet into a cornfield while pulling a trailer. I immediately called Ram and they did perform an investigation. They subsequently offered to buy the vehicle back, which I declined. This vehicle has been in for warranty work on the transmission several times with this being the result. They have offered to diagnose and repair it, which it is still under warranty anyway. I have not received a copy of their inspection yet, but this could have been a very deadly situation which has gone unaddressed so far. There was over 10,000 dollars in damages done to the vehicle.

NHTSA ODI 11478386

Working with the data? Download all 102 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Ram 2500 Crew Cab verdict →