What 51 owners told NHTSA about the 2021 Nissan Leaf Plus

I can’t charge the car. I live in a city without a garage. I 100% need level 3 ChadEMO charging to use this car. Please pressure the automaker to fix it or buy back the vehicle as I cannot use the car. This is unacceptable from Nissan. Lemon!

NHTSA ODI 11697337

The contact owns a 2021 Nissan Leaf. The contact stated that while charging the Lithium battery, the message that the battery had overheated was displayed. While driving on the freeway, the battery rapidly lost charge without warning. The vehicle decelerated to 5 MPH before stalling in the middle of the road. The contact ran across a four-lane highway to safety. The vehicle was later towed to the local dealer. The contact received information about NHTSA Campaign Number: 25V655000 (ELECTRICAL SYSTEM) and was informed that parts were not yet available. The vehicle was charged at the dealer and driven to the residence the following day. The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 30,000.

NHTSA ODI 11696836

After the dealership has checked the rear view camera after manufacturer recall R23D7, the camera image is sometimes not displayed. Sometimes it helps to open and close the rear tailgate to reactivate the display of the rear view camera. The issue also seems to be dependent on ambient temperature. The manufacturer has failed or is unable to remedy this safety recall permanently. Before the recall was checked by the dealership, the vehicle never had an issue with the rear view mirror image not being displayed. When asking the dealership to fix it they told me that I need to pay for the repair of the wiring harness and it is not covered anymore by the recall.

NHTSA ODI 11693725

From time to time the BCM (body control module) is stuck in a mode which disables the electric door locking and unlocking as well as the electric window lifters. This state can be fixed by disconnecting and reconnecting the vehicle battery. This issue happened two times recently. It appears to be a SW related issue as other functions of the BCM are still operational. E.g., the electric rear view mirror adjustment was still operational. The risk of this issue is that the door locks will not be unlocked automatically in case of a crash. Also the windows cannot be opened as an alternative escape opening in case the doors are blocked after an accident.

NHTSA ODI 11693728

Took car to dealership to charge. Got home and an hour later the battery ignited into a fire. Car was engulfed with smoke ,fire in front of our house. After 4 hours with fire dept trying to put out the fire within battery... it still continued to smoke. Hazmat team came out as well. Total loss after having car less than 30 days that I purchased as dealership.

NHTSA ODI 11689478

The contact owns a 2021 Nissan Leaf. The vehicle was taken to a charging station, and while driving at 5 MPH, entering the driveway, the battery burst into flames. There were no warning lights illuminated. The contact stated that the failure was similar to NHTSA Campaign Number: 24V700000 (Electrical System). The police department was on the scene. The fire department attempted to extinguish the fire, but the battery continued to ignite. The fire marshal from Minnesota was contacted for assistance to resolve the matter, and the fire department had taken the battery to a gravel pit. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

NHTSA ODI 11684419

My 2021 Nissan Leaf battery does not hold charge for more than 80 miles. Its has a chademo charger and my daughter could not get to next charger. The car battery has a system issue. The car main battery cells keep dying. Nissan replaced 4 cells last year and now more cells need replacement. These cars are becoming hazards on road as they loose charge state and its not possible to get to the next charging point even on a 230 mile journey. Nissan is aware of the issue but not willing to help proactively. I have been sold a lemon. I know of atleast 4 other families who have same model year cars and all have faced issue with the battery. I would request you all to please look into the matter and make sure the manufacturer is held accountable for not taking action proactively. They are cheating the consumers.

NHTSA ODI 11681411

The rear view camera picture on the display is grey and does not display any video signal at temperatures below about 32 degrees Fahrenheit. Backing up without the rear view camera picture causes a safety hazard.

NHTSA ODI 11641602

The rear backup camera suddenly started showing a black screen on my 2021 Nissan Leaf. The camera that shows the vehicle from above still works.

NHTSA ODI 11595196

Component: High Beam Assist Safety issue: The High Beam Assist system that is enabled by default with the neutral "Auto" switch on the control stalk has a faulty "light detection" system that cannot be overridden by manual driver input. The light detection system is designed to disengage high-beams when another car becomes visible, then re-engage the high-beams when the car passes. However, this system is overly sensitive and will very often disengage high beams based on street lights, reflective mail boxes, pavement reflectors, moonlight, and more. There is no available control to reliably override this disengagement. The system also prevent engagement, not just falsly triggering disengagement. For example, if you see an obstacle while using low-beams, and attempt to quick engage high-beams by pushing the control stalk, the system will not engage high-beams because the sensor falsely detected a light source. You can flick the control stalk back and forth repeatedly, and the high-beams will not engage in Auto. Reproducible: always reproducible, and reported by numerous owners in online forums Inspection: N/A Warnings: None

NHTSA ODI 11588505

The contact owns a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V071000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to reverse, the back over prevention camera failed to function. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 14,000. VIN tool confirms parts not available.

NHTSA ODI 11585404

This is a report of what I think is a safety issue with the Leaf vehicle but has not caused an accident or incident for me, yet. If the Start button is pressed and then the Shift Control is changed to quickly the car will be put into Neutral instead of the desired Drive or Reverse. If the driver does not realize this and removes their foot from the break when the car is on a steep hill the car could roll into a vehicle, pedestrian or other obstacle before the surprised driver has a chance to break. The Leaf vehicle should not go out of Park if it is not ready to go into Drive or Reverse when the driver is trying to shift it into Drive or Reverse.

NHTSA ODI 11576417

Intermittent problem with the backup camera. The Nissan dealership not able to see it because it started working again. When camera fails I am not able to see people or surroundings behind me. No warning just Intermittent failure. Thank you

NHTSA ODI 11566581

When backing up after opening or closing the trunk the backup camera flashes blue and green with lines on the screen. It sometimes worked again when the trunk is slammed or the car is restarted. The safety was put at risk because I was not able to see the ground when reversing and there was a blind spot that the camera usually fills in.

NHTSA ODI 11561987

When placing the vehicle in reverse, the display screen shows either a distorted view or no view at all, or a solid pink color across the screen. This result in zero visibility out the rear of the vehicle.

NHTSA ODI 11557148

The error occurred on [XXX]. The car got me to my destination. Error occurred past the 1/2 way point. The next day was busy w/ personal issues. Later in the afternoon, I was by the vehicle, I called the Nissan Roadside Assistance number. It was at this point that I was informed that no one was available or that my location was out of network. I was then instructed to find my own tow & arranged everything. I did. The vehicle completely died en route to the Nissan Dealership. The EV Motor locks the wheels & there is no way to disengage the motors lock on the CV axle. The vehicle is in the Nissan service department at Flagstaff Nissan currently. My Nissan LEAF SV Plus is currently has 33,258 miles on it. It is currently covered under the basic warranty of Nissan North America. The LEAF was purchased on Saturday, [XXX]. As of11/16/2023, there is no estimated time of repair. I do try & call everyday. The Dealership has issued me a Loaner to use during the absence of my malfunctioned vehicle. The Dealership is solid & I do recommend them. There are several flaws with this 2021 Nissan LEAF SV Plus and they are as follows: 1. The LEAF has an outdated Level 3 charger that is being fazed out in North America. 2. The LEAF has no Active Thermal Management for the Battery. 3. The LEAF’s passive cooling is negated as the battery is too large to enable proper air flow. 4. The LEAF nearly stranded me out in the middle of Nowhere. 5. The LEAF’s battery will degrade at a high rate as there is no ATM for the Battery. Based on the listed evidence, you can see that my confidence in the LEAF has been shattered. I thought the LEAF would be super reliable & would never let me down. After this incident, I realized that the “hate” was actually hard & heavy concerns that I thought was invalid. I have Buyers remorse, BIG Time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11555417

The back up camera failed. It shows a blank grey screen. The other side and front cameras work but not the most important camera, the rear, back up camera. This is becoming a more and more frequent problem to the point now where its failing more often than not.

NHTSA ODI 11552420

Back up camera failure, image is either: distorted; pink; blank; or scrolling. This is the 2nd occurrence after failing in December 2022. Original fix was to replace the wiring harness.

NHTSA ODI 11545635

The resolution for recall 22V-048 provided by Nissan is unacceptable. In order how to properly run the defroster for conditions you have refer to manual or supplement manual. I would expect just turn on defrost and not worry if it going to work in the weather condition I am driving in.

NHTSA ODI 11515167

Intermittent failure of the rear view camera system. Triggered and corrected by opening and then closing firmly rear hatch. Display with show a pink screen, blue screen, scrolling blank screen, or image misaligned/split in half (top half on bottom of screen, bottom half on top of screen.

NHTSA ODI 11505888

My car got stuck in a snowbank and became unresponsive. I attempted to gently rock it back and forth by putting it into drive and reverse two or three times. The car began to smoke. I took my foot off the accelerator and attempted to exit the vehicle, but the door was locked and did not automatically unlock. I tried to press the child safety lock button in case the child safety lock had been activated, but accidentally pressed the button to open the window. Smoke started coming into the car. I manually unlocked the door, pressed the button to put the car into park. I evacuated the car, and it was engulfed in smoke and making a very loud noise. I had the neighbor call 911 as I left my phone in the car and I was afraid the car would explode. I left the neighbor's house and waited for the fire trucks. My car's wheels were still spinning extremely fast and pieces were coming off of them. A firefighter was able to enter my car in protective gear and turn the car off. The wheels were burned off my car. The car eventually cooled down and I had it towed to the dealership. The dealer does not know why the wheels kept spinning after I was no longer in the car, so we do not know what malfunctioned. My safety was put at risk as I would have been unable to control the car if it had not been stuck in a snowbank. The problem has not been reproduced. The dealer examined the car and has repaired the tires and rims, but still does not give an answer as to why the wheels kept spinning long after I had exited the vehicle. There were no warning lamps, messages, or symptoms prior to the incident.

NHTSA ODI 11502246

Vehicle showed a message "Service EV system - Unable to restart after power off". Took to my local Nissan dealer on Oct/21 and had the car serviced and message cleared. On my way back home from dealer, same message showed up again and shut off the car. Next morning the same message remained on dashboard and was unable to start the vehicle. Through an internet research, the same issue is happening with Nissan Leaf all over the world (Japan, UK, etc)

NHTSA ODI 11490939

This vehicle failed to have airbags deployed in this accident on 3.23.2022, as photographs that are larger than 10MB will upload, but the Estimate did upload. BUT the car was spun nearly if not fully 360 after hit by a truck in a lane change of a blind spot that spun the car and into concrete barriers. HORRIBLE. Totaled Vehicle. this is the SECOND accident both under USAA on September 03, 2021, with another Police Report and Freeway accident from Front End when freeway traffic came to a sudden stop, and into the barrier. AGAIN no Air Bag Deployed. Warning systems failed.

NHTSA ODI 11459264

9.3.2021 Freeway comes to a complete stop. Front end collision into vehicle in front at an angle to avoid full collision and into the barrier on Passenger side. NO AIRBAGS deployed! Police Report Filed.

NHTSA ODI 11459274

Our FEB system lights came on and then went off 3 times on our way home tonight. Will call Nissan on Monday to have it checked out. February 5 2022.

NHTSA ODI 11450620