Mar 13, 2026Backup camera & sensors
The contact owns a 2021 Mercedes-Benz GLC300. The contact stated that the rear-view camera was not functioning properly. After restarting the vehicle, the camera operated as needed; however, several days later, the camera became inoperable. The contact referenced NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System); however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 96,000.
NHTSA ODI 11724158
Feb 11, 2025Backup camera & sensors
While slowly backing out of the driveway and without contacting anything at all, the rear window completely shattered. The window has never been hit by anything and had no defects yet it completely shattered so clearly reflects a manufacturing defect of some sort that is incredibly dangerous to passengers or other vehicles, since it happens without warning and without the necessity of an impact of any kind.
NHTSA ODI 11641925
Nov 29, 2021Electrical systemBackup camera & sensors
The contact owns a 2021 Mercedes-Benz GLC300. The contact received a recall notification for NHTSA Campaign number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11441952