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What 49 owners told NHTSA about the 2021 Mazda Mazda3

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (49)Crash / fire / injury (4)Engine (18)Driver assistance (7)Electrical system (6)Airbags (4)Brakes (4)Lane Departure (3)Transmission & drivetrain (3)Body & structure (2)Fuel system (2)Speed control (2)

2 of 49 complaints match · Body & structure · clear filters

Feb 15, 2024Body & structure

A bolt head underneath the car snapped for the steering mechanism. The problem was indicated by a clanking noise I heard for many 1000s of miles. It's been as long as I remember, but I had no idea what it really meant. It's 2.7 years old with 30,653 miles right now. There were no warnings. The wheel could have come off at any moment I was driving it. The bolt was likely over-torqued or had a manufacturing defect causing it to snap. I have pictures for when the car was propped up at a technician. One side is completely non rusted. The other side is showing rust ONLY from where the bolt was covering, so rust is an unlikely cause.

NHTSA ODI 11572078

Jan 2, 2023Body & structureEngineFuel system

Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again

NHTSA ODI 11499817

Working with the data? Download all 49 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Mazda Mazda3 verdict →