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2021 Kia Soul

Solid pick. The public record on this car is clean for its age — inspect it, then negotiate with confidence.

Recalls, complaint breakdown & inspection checklist — a shareable PDF

220 owner complaints · 2 recalls · data verified July 10, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Complaints are still coming in strong late in this car's life — a chronic-problem pattern, not early teething.

Engine problems dominate (58% of complaints, typically reported near 16k miles).

The math, shown

Full methodology →
Complaint volume (40%)70
Severity (30%)65
Recall load (20%)90
Trend (10%)39

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20202026

The road ahead

What breaks on a 2021 Kia Soul, plotted where owners report it happening.

030k mi60k mi90k mi120k miEngine~16k mi · 127 reportsEngine & cooling~1k mi · 42 reportsTransmission & drivetrain~34k mi · 26 reportsFuel system~60k mi · 11 reports

Also reported (mileage varies): Electrical system (15) · Brakes (10)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint — a rough guide, not a schedule.

Engine

58%

127 complaints · typically near 16k mi · 100 in the last 2 years

The vehicle burns oil. The first incident occurred when the car stopped running. Fortunately I was in a residential area and was able to pull into a parking lot. My me…

Engine & cooling

19%

42 complaints · typically near 1k mi · 39 in the last 2 years

The contact owns a 2021 Kia Soul. The contact stated while at a light the vehicle stalled. No warning lights were illuminated. The contact stated that the failure was …

Transmission & drivetrain

12%

26 complaints · typically near 34k mi · 13 in the last 2 years

Cv joint and axle causing car to stall when turunning

Electrical system

7%

15 complaints · 9 in the last 2 years

Auto Start Stop Issue - Vehicle will stall and not start when waiting at a red light after you let go of break. All warning lights would turn on and stall.

Recalls (2)

Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.

Engine And Engine Cooling · 25V099000

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Fix: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

Engine · 21V259000

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Fix: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

Before you hand over money

Check the VIN for open recalls

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150–$250 independent inspection of this exact 2021 Kia SOUL beats every score on the internet, including ours.

What to ask for

Not set on the 2021? See how every Soul model year scores →

Cross-shopping? Compare the 2021 Kia Soul against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score — if they disagree, that’s worth knowing.

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2021 Kia Soul as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only — always get a professional pre-purchase inspection.