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What 9 owners told NHTSA about the 2021 Kia Niro Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (9)Crash / fire / injury (1)Transmission & drivetrain (3)Electrical system (2)Engine (2)Visibility & wipers (2)Speed control (1)

2 of 9 complaints match · Visibility & wipers · clear filters

Sep 15, 2022Visibility & wipers

While driving on a major highway, my sunroof suddenly exploded. Luckily the screen was pulled shut otherwise I would have been covered in glass. I was able to drive to the next exit and park the vehicle to then get out and observe the damage. There was a gaping hole in the sunroof. I called a tow who brought me to a Kia dealership. I explained what happened and after inspecting the car the dealership told me it was road debris that caused the issue. I did not see or hear anything hit my car prior to the explosion of the sunroof and I question their findings that it was debris related.

NHTSA ODI 11484542

Jul 4, 2021Visibility & wipers

There is a silver strip of "trim" running completely across the dashboard just above the radio controls. It is so reflective that a glare occurs periodically throughout the day when the sun hits it. It's so bad that it blocks the left side mirror with the reflection and can even blind the driver. This needs to be addressed by Kia. Easy solution is to have Kia remove the strips, paint them black, and re-install them.

NHTSA ODI 11423414

Working with the data? Download all 9 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Kia Niro Phev verdict →