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What 397 owners told NHTSA about the 2021 Jeep Grand Cherokee Srt

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (397)Crash / fire / injury (32)Electrical system (113)Steering (102)Engine (60)Transmission & drivetrain (55)Lights (41)Fuel system (37)Brakes (30)Suspension (30)Lane Departure (29)Driver assistance (25)

1 of 397 complaints match · Lights · crash/fire/injury only · clear filters

Mar 3, 2023LightsFire

On Feb 14th 2023 I hit a deer. Got out of my jeep to check damage. Had a broken headlamp overall seemed OK & repairable. Got back in the jeep & continued driving. When I got home & parked in my garage I noticed an odd smell. Looked at the jeep noticed a small fire. Backed the jeep out of the garage & called the fire department. By the time the fire department arrived the entire front of the jeep was on fire. My jeep ended up being a total loss. What is going on with the lights that they would catch fire?

NHTSA ODI 11509960

Working with the data? Download all 397 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Jeep Grand Cherokee Srt verdict →