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What 76 owners told NHTSA about the 2021 Jeep Compass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (76)Crash / fire / injury (6)Electrical system (31)Engine (16)Transmission & drivetrain (8)Brakes (6)Steering (6)Speed control (5)Driver assistance (4)Fuel system (4)Lights (4)Engine & cooling (3)

1 of 76 complaints match · Electrical system · crash/fire/injury only · clear filters

Mar 7, 2026Electrical systemSpeed controlCrash

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11722645

Working with the data? Download all 76 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Jeep Compass verdict →