What 73 owners told NHTSA about the 2021 Hyundai Tucson Hybrid Hev

The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was driven to the shoulder of the road before being driven to the residence. The contact’s neighbor checked the oil level and informed the contact that the oil pan was empty. The oil level was topped off. The contact stated that the vehicle was not due for an oil change for another 200 miles. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that there was no oil in the oil pan. The contact was informed to provide the vehicle service records. The contact stated that the failure was a manufacturer's failure. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 44,807.

NHTSA ODI 11749638

My car is burning oil. I have returned multiple times to have it serviced and checked for leaks, but no leaks have been found. Before reaching the recommended 3,000-mile oil change interval, the oil level drops below the minimum mark on the dipstick. In addition, my engine has started making a knocking noise, which is very concerning.

NHTSA ODI 11743079

Vehicle stalled approximately 15 times between April 17 and May 4, 2026, including once on Interstate XXX at approximately 50mph with minor children ages [XXX] and [XXX] in the vehicle. The oil and battery lights illuminated simultaneously at each stall. Diagnosed as ABS module failure first, then left front wheel speed sensor failure on the 2nd occasion, both confirmed by a Hyundai dealership. Multiple warning lights illuminated, including check blind spot and anti lock brake system messages on the dashboard BUT no error codes following the 2nd repair. The vehicle has been inspected and repaired twice by the manufacturer’s dealership with a 3rd repair currently pending as of May 11, 2026. An open case has been filed with Hyundai Motor America regarding this issue. Issue remains unresolved and the vehicle is still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11737345

2 years ago I had the engine replaced. Now on this new engine which has approximately 29k. The mechanic is telling me that I need a new engine. I called Hyundai and their telling me that is not under warranty anymore. What can be done?

NHTSA ODI 11736406

My 2021 Hyundai Tucson has experienced repeated engine-related failures associated with a knock sensor (P1326) fault that causes the vehicle to enter limp mode and lose power while driving. This issue has occurred multiple times at approximately 15,000, 17,000, 41,000, and 90,000 miles and has resulted in four separate incidents requiring towing. During these events, the vehicle suddenly loses power and cannot maintain normal driving speed, creating a hazardous condition while in traffic. The vehicle has undergone multiple repair attempts, including an ECM update and three knock sensor replacements. Despite these repairs, the issue continues to recur and no root cause has been identified. Hyundai has not provided a permanent fix and has advised continued operation of the vehicle unless the issue occurs again. This ongoing condition presents a safety concern due to the risk of sudden loss of power while driving.

NHTSA ODI 11735611

I already replaced 3 catalytic converters and I am at 31000 miles. They finally decided to do an oil consumption test but it passed. The other day my car started shaking and my ignition coil and spark plugs were also bad which somehow is related to my engine issues.

NHTSA ODI 11727243

While driving on the freeway, my 2021 Hyundai Tucson SE (72,021 miles) suddenly and without warning lost power and entered limp mode. I was able to safely maneuver to the shoulder and exit the freeway. The check engine light came on and is currently flashing. I took the vehicle to AutoZone where code P1326 was retrieved. I then took it to Pep Boys for a full diagnostic where P1326 was the only code present. The Pep Boys report states the vehicle requires immediate attention. The vehicle remains in limp mode and the check engine light is flashing. The vehicle is not being driven as it cannot safely reach freeway speeds. I contacted Hyundai Customer Care and was assigned Case # XXX. I also contacted a Hyundai dealership who attempted to charge a 225 diagnostic fee despite P1326 being a known Hyundai defect covered under recall/service campaign. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11724214

The vehicle experienced a catalytic converter efficiency failure that was confirmed by an authorized dealership in January 2025. The dealer indicated the catalytic converter required replacement; however, the replacement was not performed, and the vehicle was returned to service with an unresolved emissions defect. Less than one year later, the vehicle developed recurring emissions system failure, loss of power, drivability issues, and repeated warning indicators. The vehicle is currently out of service while additional components, including oxygen sensors and spark plugs, are reported to be affected. The manufacturer is declining to replace the catalytic converter and is attributing the condition to oil consumption despite the prior unresolved emissions failure. The issue has been confirmed by dealership diagnostics and has resulted in prolonged loss of use of the vehicle. This appears to be a continuing engine and exhaust/emissions system defect that was not properly remedied when first identified and may affect safe operation of the vehicle.

NHTSA ODI 11716729

The contact owned a 2021 Hyundai Tucson. The contact stated that while driving at 10 MPH, an abnormal clicking sound was coming from under the hood. No warning lights illuminated. In addition, the contact managed to pull over to the shoulder of the road, where white smoke was noticed leaking from under the hood, and the intensity was increasing while the smoke turned black. The local fire department arrived on scene to extinguish the fire. The source of the fire was not identified. It was unknown if a Fire report was filed. A police report was filed. No injuries were sustained, and medical attention was not sought. The vehicle was towed to the contact's residence. The vehicle was deemed a total loss as it was majoily consumed by the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

NHTSA ODI 11715856

I have been adding oil to this engine excessively for more than 3 years..I have had appointments with the dealer where they flat out told me bring it back when the engine fails.i finally got N appointment and was told the engine needed to be replaced.that was 2 weeks ago..they are now denying the claim...have had my car for 2 weeks..no loaner..and decided to deny what they told me

NHTSA ODI 11712752

Oil Consumption problems

NHTSA ODI 11709979

I am the original owner of this car and in June 2025 I brought my car to Hyundai from noises and they told me it had no oil despite me being up to date with oil changes on the vehicle. They told me they were going to do an oil consumption test and once they did that the engine was denied. 6 months later 3 days after an oil change and no check engine light on, the engine fails while I’m on the side of the highway. This car is not safe. Check engine light was not on and I am always up to date with my cars maintenance.

NHTSA ODI 11709985

Oil light comes on between changes at about 1500 miles before needing one, oil does not show on dipstick and have to repeatedly put on in engine. Chance of engine seizing or jumping time.

NHTSA ODI 11706731

We were driving and the engine light started flashing and buckling. The vehicle had been properly maintained with oil changes. We have oil changes receipts from our mechanic. Hyundai refuses to cover it under their warranty even though there are documented issues with the make and models of 2021 Hyundai Tuscons.

NHTSA ODI 11699481

Engine started making a knocking sound, then the oil light came on followed by the check engine light. Accelerates and decelerates on its own. Was forced to immediately pull over across three lanes on Interstate 95. It’s been over two weeks and I’ve yet to hear if Hyundai is going to cover a replacement engine. However, what happened is exactly what they have listed on their website ️ What to look out for check-engine Check Engine oil-light Engine Oil Pressure A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp.

NHTSA ODI 11697532

My family’s safety is at serious risk with my 2021 Hyundai Tucson, which I’ve owned only 55 days. This vehicle has stalled three times while driving, putting me and my two young children in immediate danger. Each time, the car operated normally until a flashing engine light appeared, RPMs spiked, and the vehicle suddenly lost all power—entering “limp mode” and unable to exceed 3,000 RPM or 50 MPH. The first failure occurred 9/14/25 while merging onto the interstate, forcing me to lose power mid-acceleration as surrounding vehicles slammed their brakes to avoid collision. 13 days later, it happened again in stop-and-go traffic, leaving me stranded on the shoulder. Both incidents occurred without warning or prior check-engine lights. The third—and most terrifying—incident was on October 17, 2025, when the engine completely died 300 miles from home on a busy highway. My children, ages 4 and 6, were terrified as cars sped by. We were extremely fortunate not to have been hit. I am urgently requesting assistance for the immediate replacement of this vehicle’s engine. It is covered by Hyundai’s 15-year/150,000-mile extended warranty, clear evidence the company was aware of these issues. Service records from the previous owner-that I was told about by Hyundai show ongoing engine problems and recalls since 2022 further proof this vehicle should have been retired from service As a parent, I’m very alarmed that Hyundai refuses to act until “catastrophic damage” occurs. This policy is irresponsible and endangers entire families. There’s at least 50 NHTSA complaints describing identical issues; stalling, power loss, and bearing failure linked to defective connecting rod bearings. Yet, Hyundai has denied a replacement, insisting on waiting for further damage and failures in operation. I beg you to intervene and prioritize my family’s safety before tragedy inevitably strikes. My children should not be put at risk due to corporate negligence, greed and absence of accountability.

NHTSA ODI 11697088

Engine started making a knocking sound, light came on. Accelerates and decelerates on it's own. Dealership will not provide a diagnosis in any way, but says complete engine replacement is the answer. Car has been at dealership for almost a month.

NHTSA ODI 11694086

While driving on a major highway, my car went into limp mode topping out at 60 mph then decreasing before going back to 60. My check engine light was also blinking, not solid.

NHTSA ODI 11687118

When going through Auburn, AL with speed limit of 70 mph my car engine started blinking on and off then my car dropped down only allowing me to go 60 Mph.

NHTSA ODI 11677461

There was a recall on this engine which I had updated the knock sensor campaign. While on the highway the engine light started flashing and the speed was reduced to 20 mph on a major highway. I had to almost cause a wreck to get off highway. The vehicle went into limp mode with no prior indication

NHTSA ODI 11673649

The contact owns a 2021 Hyundai Tucson. The contact stated that while driving 35-45 MPH, the vehicle shut off unexpectedly. There was an abnormal rattling sound coming from the vehicle. Additionally, the contact stated that the vehicle failed to accelerate while driving. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the rod bearing and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another local dealer, Hyundai of Orange Park (7600 Blanding Blvd, Jacksonville, FL 32244); who determined that the coils needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the coils and determined the failure was due to the engine. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 124,500.

NHTSA ODI 11661259

Around November 1, 2024 my 2021 Tucson check engine light came on. I had this checked out and was told by a mechanic that it was the Camshaft Sensor. I had this repaired and then on November 23rd while traveling to Ohio my Check Engine light started flashing and needed immediate attention. I was on the West Virginia Turnpike when this happened and it caused the car to go no more that 45 mph in a zone marked 65mph. We got this immediately checked out and repaired and then 4 days later the same thing happened while in Ohio. It was taken to Deihl Hyundai in Massillon, Ohio and they once again made this repair with video evidence of said repairs. Once again while driving at freeway speed on December 23rd my car experienced this malfunction. The same dealership fixed it once again with direction from Hyundai. I am concerned for this is an ongoing problem and could cause serious injury to myself or others in my vehicle if this would happen once again on a freeway.

NHTSA ODI 11636664

The contact owns a 2021 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the failure had occurred while driving on a busy highway. The contact safely pulled over to the shoulder of the roadway. The vehicle was then towed to the dealer, where it was diagnosed with engine knock sensor failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the repair was not covered under an unknown recall due to a lack of maintenance records. The contact was advised to contact the Better Business Bureau. The failure mileage was approximately 60,000.

NHTSA ODI 11627513

My check engine light came on in the vehicle and immediately the acceleration declined and I wasn’t able to go above 50 mph. I brought the vehicle to the dealership to which the code 1326 came up. I was told it is a rod bearing engine failure and I need a new engine for the vehicle. I was also told my vehicle doesn’t qualify for the recall already made for this damage and code number.

NHTSA ODI 11608558

Crank sensor went bad and engine needs rebuilt

NHTSA ODI 11594989