What 75 owners told NHTSA about the 2021 Hyundai Tucson Fuel Cell

The contact owned a 2021 Hyundai Tucson. The contact stated that while driving at 10 MPH, an abnormal clicking sound was coming from under the hood. No warning lights illuminated. In addition, the contact managed to pull over to the shoulder of the road, where white smoke was noticed leaking from under the hood, and the intensity was increasing while the smoke turned black. The local fire department arrived on scene to extinguish the fire. The source of the fire was not identified. It was unknown if a Fire report was filed. A police report was filed. No injuries were sustained, and medical attention was not sought. The vehicle was towed to the contact's residence. The vehicle was deemed a total loss as it was majoily consumed by the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

NHTSA ODI 11715856

I was trying to defrost my windows and my air was on so I clicked the air off so the heat could come on and I started smelling a matalicky smell. I drove to a stop light and when I stopped the back windshield popped and then shattered. I then went to drive again to take the car home and I started to see smoke. Once the light changed I continued to drive to get the car home I happened to look through the rear view mirror and saw fire in the trunk , once I saw the fire I pulled over on a street and stopped the car and then all the sirens in the car started going off so I turned the car off got out and called 911.

NHTSA ODI 11691247

On [XXX], the vehicle was involved in a complex multi-impact accident. It was struck by a vehicle on the passenger (right) side and, simultaneously, by another vehicle on the driver's (left) side. (Police Report). During this sequence of collisions, and despite the magnitude of the impact, I must express my extreme concern that the left side airbag (driver's side) did not deploy. This failure caused Mr. [XXX] , the undersigned, to suffer a neck injury as a direct consequence of the incident. Even more seriously, the right-side passenger, Ms. [XXX] , sufferedsevere internal injuries, including three small intestine perforations, according to medical reports. These injuries resulted from improper pressure or malfunction of the seatbelt for that seat. These combined failures, the non-deployment of an essential airbag in impact, and the serious internal injuries caused by the seatbelt represent unacceptable deficiencies in the vehicle's safety systems. We believe that these injuries could have been avoided or mitigated if the safety components had functioned properly, as expected in an accident situation of this magnitude. Therefore, I am at a loss to understand: 1. Why the left side airbag did not deploy during the impact. 2. Why the right passenger seatbelt caused such serious internal injuries, including the three diagnosed intestinal perforations. We also require that concrete and immediate action be taken to address and compensate for the serious injuries suffered by the vehicle's occupants, as this has caused psychological and work- related harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11675342

Panoramic sunroof spontaneously exploded when driving on highway. No warning. Sounded like a gunshot. Had to pull over on the highway and clean off as much glass as I could so it did not cause injury or damage to other motorists. Looks like many other Tucson owners are experiencing similar issues. Has not been inspected yet as dealerships and insurance are closed today.

NHTSA ODI 11573848

AIR BAG ON DRIVERS SIDE DID NOT OPEN SAME THING WITH MY 2019 ELANTRA 3 YEARS AGO

NHTSA ODI 11559824

The contact called on behalf of his girlfriend who owned a 2021 Hyundai Tucson. The contact stated while driving 5 MPH in the driveway, there was steam coming out from under the hood. There was no warning light illuminated. The contact parked the vehicle. The contact stated that as he opened the hood, flames came out. The contact's girlfriend also saw flames coming out of the A/C vents. The contact closed the hood and assisted his girlfriend and his pet in exiting the vehicle. The contact stated that his girlfriend slipped and fell while exiting the vehicle. The contact's girlfriend sustained back pain and the contact sustained a flash burn. There was no further information provided. The contact stated that the entire vehicle caught on fire. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. No police report was filed. The insurance company technician determined that the fire originated from the engine compartment. The vehicle was totaled by the insurance company and remained in the contats driveway. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 25,000.

NHTSA ODI 11535510

The contact owns a 2021 Hyundai Tucson. The contact stated that her right-hand thumb was jammed between the front driver's side door. The contact had to insert the fob key into the door's keyhole in order to open the door since the unlock button on the key fob and door button could not unlock to open the door. Medical attention was received for injuries sustained with a broken right-hand thumb and a 2-inch laceration. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 4,844.

NHTSA ODI 11434675

Forward collision warning is set at "early", but I only get 1 out of dozen incidents where I feel the warning should be triggered. Often I had to hit the brake hard enough to cause chest pains for me & my passenger. So, the injury below is a minor one for now, but may easily become quite extensive.

NHTSA ODI 11417388