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What 413 owners told NHTSA about the 2021 Hyundai Palisade Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (413)Crash / fire / injury (12)Seat belts (104)Visibility & wipers (61)Electrical system (53)Engine (49)Suspension (30)Transmission & drivetrain (21)Driver assistance (20)Body & structure (17)Steering (13)Trailer Hitches (13)

1 of 413 complaints match · Engine · crash/fire/injury only · clear filters

Jan 6, 2022Electrical systemEngineFuel systemCrashFire

Another vehicle t-boned my vehicle on the front left side. We were both traveling around 15 mph. As soon as he struck my vehicle, the air bags were deployed and the car instantly caught fire. The car was on fire before I was at a complete stop. I was able to pry the door open and crawl through a small opening after moving the air bags out of the way. I had to crawl into traffic to be able to escape the fire. If the door had been jammed more severely then I wouldn't have been able to make it out in time before the fire reached me. If my kids had been in the vehicle, then I would not have been able to get them out before the fire got to them. The police determined that the fire started at the engine. My insurance totaled the vehicle and then it was removed from the towing yard and taken to Montgomery. There were no prior issues or any warnings/messages before the incident.

NHTSA ODI 11446473

Working with the data? Download all 413 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Hyundai Palisade Hybrid Hev verdict →