Apr 17, 2026Lane DepartureBackup camera & sensors
I am filing a complaint regarding a safety recall repair for my vehicle that is not being handled in a timely or reasonable manner by an authorized dealership Delray Hyundai 655 NE Sixth Ave, Delray Beach. Vehicle Information: 2021 Hyundai Elantra SE VIN: [XXX] Recall Information: NHTSA Recall #24V879000 Recall #271 – Backup Camera Inspection/Replacement This recall involves a failure of the backup camera system, which directly impacts visibility while reversing and poses a safety risk. The manufacturer has indicated that a remedy is available; however, the dealership I contacted is refusing to perform recall repairs on weekends and is only offering an appointment more than a month out (scheduled for May 4th). Given that this is a safety-related recall affecting rear visibility, this delay is unreasonable and places me at continued risk while operating the vehicle. I rely on my vehicle daily and should not be required to wait an extended period for a safety recall repair that is already available. Additionally, limiting recall repairs to weekday-only appointments creates an unnecessary barrier for consumers who work standard business hours. I am requesting that this issue be reviewed, and that appropriate action be taken to ensure dealerships are providing timely access to safety recall repairs, especially when the defect impacts vehicle safety. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11731788
Feb 17, 2025Lane Departure
The camera started to fail for a few days and then it was fine, then the blind spot started to fail and then the camera was useless.
NHTSA ODI 11643172
Dec 19, 2024Lane DepartureDriver assistance
High Beam Assist, Check Rear Cross-Traffic Safety System, Check Blind-spot safety system, Check forward safety system, Check Lane Keep Assist System, Traction Control disabled. ALL of those messages came on while driving. Rear backup camera quit working, reverse lights do not engage. No remedy for recall still. Vehicle is unsafe to operate without recall being fixed. This is my only transportation, FIX it!!!
NHTSA ODI 11631600
Jun 13, 2022Lane DepartureDriver assistance
I went to start the car up and all of the warnings attached popped up, along with losing my power steering. This is the second time it has happened in less then a year.
NHTSA ODI 11469050
May 12, 2022Electrical systemLane DepartureDriver assistance
Twice now when starting the car all the driver safety systems will show a warning that they are not working and the message is that the car is not save to drive. A bunch of warning signs will go off and the wheel locks. The brake system has also locked up. I captured it on video, but it won’t let me upload it here.
NHTSA ODI 11464308
Jul 6, 2021Lane Departure
New car, about 600 miles on odometer. Travelling on highway, with the (Lane keeping assist, and Lane departure warning on). The vehicle pull the steering so quick, that I almost hit the car in the next lane. In another occasion it pull the car out of the Lane I was travelling on. I turned off the Lane keeping assist, and all seems ok.
NHTSA ODI 11423681