What 217 owners told NHTSA about the 2021 Honda Accord Fhev

I have a open recall on my vehicle from 2/2024 VIN [XXX] Honda Will not honor it because, they don’t have the parts is what I was told. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11631015

NOTE: the item / malfunction described below is CURRENTLY UNDER RECALL for multiple Honda models but has not YET been recalled for the 2021 Accord Sport 2.0T. Please add this model to the recall list!!! I had been driving on the interstate for about 30 minutes on Thursday, 11/7, when suddenly seven of the warning lights flashed in succession on my vehicle, including braking system warnings, emission system warnings, and tire pressure system warmings. I pulled to the side of the road, quite concerned. I called the dealership. The service professional thought it might be the radar on the front camera causing an electrical system malfunction. I was advised by the service technician to drive slowly (about 55mph) and come to the dealership (about an hour away). Upon inspection by the dealer, it was determined that the high-pressure fuel pump in the engine was defective. I did a bit of research: this is the SAME PART that is currently under recall for 720,000 vehicles (2023–2024 Honda Accord and Accord Hybrid, 2025 Honda Civic Sedan and Civic Sedan Hybrid, and 2023–2025 Honda CR-V Hybrid). Please add the Honda Accord Sport 2.0 T, 2019-2022 to the recall list for this issue!

NHTSA ODI 11625538

Touch screen glitching and beeping, acts as if being touched and scrolls through settings and apps randomly; makes phone calls that can’t easily be disconnected, hangs up calls, enables or disables navigation. Many distracting and potentially dangerous glitches. Unsure if integrates into automated features and unsure if it will engage braking, steering, cruise control, etc. while driving. Replacement part indefinitely back ordered. Local and corporate uncooperative in answering questions regarding safety concerns. Touchscreen unresponsive frequently.

NHTSA ODI 11623957

I have contacted multiple dealers to repair the recall. However, none of the dealers have the parts to repair it and does not know when they will have parts. They asked me to keep checking because they will not be contacting me when the parts are available. I am using my vehicle everyday and I have a passenger present at all times. I do not want to get in an accident and have my passengers in danger for a faulty weight sensor. I need to find a fix for this recall as soon as possible.

NHTSA ODI 11622296

The contact owns a 2021 Honda Accord. The contact stated that after refueling the vehicle, the vehicle failed to restart. The contact stated that a bystander recharged the battery, and the vehicle was restarted. The contact stated that there were several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the battery needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.

NHTSA ODI 11620477

Honda notified me of a recall of a seat sensor for my 2021 Honda Accord over a year ago. The dealers I have called in San Diego, CA have all told me that they have the parts but won’t repair my vehicle because they are only allowed to repair cars with their airbag light on. A year ago rha mase sense, a year later knowing that the dealer is sitting on the parts and aren’t allowed to install them in unacceptable. There is a chronic problem in the US with car owners not getting recalls repaired. I’m trying but being to wait up to 2 more years. This is unacceptable. This recall has devalued my vehicle.

NHTSA ODI 11615696

The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V06400 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11615056

Brake noise from rear whenever backing out. After several visits to Space Coast Honda was assured it is nothing. Because it is getting worse and braking involved, I am concerned. This began with purchase of vehicle and continues today. Wrote letter to American Honda Motor Co in July of 2023 but never received a response.

NHTSA ODI 11614313

The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11613085

The touch screen will constantly register Phantom touches. Many other owners complain about this, but since it is sporadic, the dealers won't fix it. It is a safety concern as it is a distraction, especially when using Google Maps navigation. It can only be stopped by filming the screen to zero, rendering it useless.

NHTSA ODI 11612297

The infotainment system randomly presses all over the screen all the time. This causes tony of issues such as turning on the radio, changing navigation, and making beeping noises constantly. Honda has replaced the infotainment system twice in my vehicle and it has fixed absolutely nothing. This is a major safety issue because of how distracting it is when driving. The incessant beeping noises (it beeps every time the touch screen is “pressed”) makes it so that I don’t know whether the car is beeping for safety issues (lane assist etc) or not. The radio being turned on at random is extremely startling and has caused me many near accidents. The navigation turning off as I am navigating through traffic has caused much stress and confusion which can lead to an accident. This is a major issue that needs correction ASAP.

NHTSA ODI 11610179

The infotainment screen touch is unresponsive half the time. Rarely works in the heat, sometimes works when cooler out. CarPlay is tough to connect reliably wireless or wired. There are other people complaining on online forums about the touch being unresponsive especially in the heat as well.

NHTSA ODI 11607431

The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11602967

The contact owns a 2021 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bag) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11596400

As I parked my vehicle all of the dashboard lights turned on simultaneously. My safety is at risk because I can not identify or predict the safety of my vehicle. I have not visited my dealer at this point. I have had a check engine light that would come on and would go away. I’d be told by mechanics that it is a computer issue. My last encounter with this was approximately 2-3 months ago.

NHTSA ODI 11595301

Driving on Highway at approximately 65 Miles Per Hour using the Adaptive Cruise Control. Car in front of us took a right hand exit. My 2021 Honda Accord activated the Braking System and applied the brakes, so I stepped on the accelerator thinking it would override the braking system. It had no effect. There were cars behind me at the time and luckily nobody was injured. I looked this up on the internet and found that it is a reported issue. That is why I am contacting you. Very concerned about the safety of my family.

NHTSA ODI 11592026

The contact owns a 2021 Honda Accord. The contact stated while driving at an undisclosed low speed, the vehicle lost power steering functionality. The messages "Electric Power Steering Problem" and "See Dealer" were displayed. The contact stated that she pulled to the side of the road. The contact turned off and restarted the vehicle, and the contact was able to continue driving. The contact stated that the failure had been recurring while driving at low speeds. Additionally, the contact stated that the vehicle failed to start while pressing the Push to Start button. The contact stated that the vehicle would start after pressing the Push to Start button for an extended period. The contact stated that the failure recurred intermittently. The contact also stated that the speedometer and odometer were malfunctioning and were displaying inaccurate information. The vehicle was taken to an independent mechanic, where the contact was informed that the failure was not related to the battery, the alternator, or the engine. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 14,888.

NHTSA ODI 11591607

My honda Accord’s automatic braking system suddenly engaged this morning for no reason. The driver of the car following me had to slam on his breaks to avoid rear-ending me. If the other driver had not stopped, we would both have been injured. Honda’s emergency braking system is dangerous. There should be a way to disable it permanently.

NHTSA ODI 11591646

I have only had this car 4 months, if that long. I have put very few miles on it. Driving home from work, at most 35 mph, there was a loud thud from what seemed the floorboard followed by a sharp slam of the brakes that i could not control. Many of the instrument warning lights came on. some flashed, some stayed on. I was able to pull onto the shoulder of the road to call for help. However, upon trying to put the car into gear again, it would not move. This is very very disappointing as it was purchased at not only an expensive price, but bought with a promise of your Honda dealership. It is noteworthy that i had just returned home from a trip a day or two prior to this happening. Had this happened unexpectantly in six lanes of traffic, it would have certainly caused an accident or worse. After doing some research, I see there were many defects specific to the make and model of this car. I was never informed of any of them. Please see CVT control information published for reference. I have spoken with the dealership multiple times and I have been unable to come to any resolution concerning this new vehicle, that is unable to be driven. Scary and Dangerous!

NHTSA ODI 11589982

Rear seat belt will not click and lock in. With the forward collision warning there was times I was driving on the freeway where there is no vehicle in front of me and Hard brake on me and shows forward collision warning. This happened like 3 or 4 times

NHTSA ODI 11589412

I was driving 35mph and there was nothing in front of me when my car stopped. It would not move forward or accelerate despite pushing on the gas pedal. There was no forward motion or propelled motion. It took several seconds for my car to go again. The car was towed and serviced at the dealership. They said the front sensors had misfired. If a car would have been behind me or if I had been on the highway, this would have been a serious accident. The engine light never came on. A series of 5 warning lights related to the assisted driving came on but went away.

NHTSA ODI 11584550

I was driving 40 mph and slowed down gradually pressing my brake due to a car making a right turn. As I'm slowing down to probably 15mph, the brakes wording shows on the odometer display. i had plenty of room between the turning right car but suddenly the car automatically stops while I'm in the lane. I could of got hit if there was a car behind me. This is the 1st time it has happen. I've seen the brake wording show up a few times while driving but this is the 1st time the car stopped on it's own. Currently researching on how to turn off the brake assist for the car. (This is a safety issue for other Accord owners)(purchased car DEC 2023)

NHTSA ODI 11583759

I was driving down the highway at approximately 70 mph and a vehicle ahead, probably 8-10 car lengths lightly applied their brakes slowing down to my estimate of 60 mph. The forward collision activated and slammed my brakes causing a pickup behind me to slam on their brakes and swerve onto the shoulder to avoid a collision. This is not the first time this has happened, but the previous time the braking wasn't as severe.

NHTSA ODI 11583746

I was traveling on interstate 10 going around 50mph with a safe distance from the traffic in front of me. The car in front of me did break but then sped off immediately. My car's automatic emergency breaking system engaged very aggressively and unnecessarily (a front end impact was not imminent if my car had not braked). I tried to accelerate but I had no control over it. The sudden breaking caused my car to slow so rapidly that the freightliner behind me did not have time to react, causing him to rear end my car. The car was totaled as a result. I have front and rear dash camera footage showing all of this. ***I marked a document as the police report to proceed but I do not have a copy of the police report. This is not provided unless ordered***

NHTSA ODI 11583608

I am writing to complain about Honda's handling of another safety related recall. I was told months ago that repairs would start in April 2024 for the defect passenger seat airbag sensor. Today I received a new notice claiming that they will not have parts for this recall for nearly 12 more months. This is the second time I have been unable to replace a safety part for my 2021 Honda Accord. There is no excuse for a huge multination company like Honda to refuse to expedite the manufacturing and installations of these safety related parts. Both individuals and dealers are stuck with vehicles that they cannot sell or trade due to this open recall. Please force Honda to expedite this issue.

NHTSA ODI 11580236