What 295 owners told NHTSA about the 2021 GMC Yukon Denali Xl 1500

On a road trip out of state we stopped for gas. We got back on the road and few miles out the car suddenly slowed and gave a message on the screen something about acceleration. We pulled over and next the reverse didn’t work. We stayed overnight then next day the reverse still did not work. We were able to place in drive and continue on but we don’t have fully functioning reverse mode.

NHTSA ODI 11477200

The contact owns a 2021 GMC Yukon. The contact stated that while the vehicle was idling in a drive-thru, the vehicle lost motive power and stalled. The contact stated that no warning lights were illuminated. The contact stated that he was able to restart the vehicle and drove the vehicle with no issues however, the next day the failure recurred. The vehicle was towed to the dealer where the failure was diagnosed as a power control module malfunction. The contact stated that the power control module was replaced under warranty. The contact stated that failure recurred several weeks later. The vehicle was towed back to the dealer where the failure was unable to be replicated. The vehicle was test-driven at the dealer for about 50 miles and no repairs were completed. The contact stated that the failure recurred for the third time and was awaiting a tow to the dealer. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the contact was unsure if the vehicle was included or had been previously repaired under the recall. The manufacturer was notified of the failure and a case was opened. The contact stated that he was awaiting a call back from the manufacturer. The approximate failure mileage was 5,400.

NHTSA ODI 11466147