Home · 2021 Ford Transit Medium Roof (8,10,12) Pass · Complaints

What 23 owners told NHTSA about the 2021 Ford Transit Medium Roof (8,10,12) Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (2)Transmission & drivetrain (6)Wheels (5)Electrical system (3)Suspension (3)Visibility & wipers (3)Seat belts (2)Tires (2)Airbags (1)Body & structure (1)Brakes (1)

3 of 23 complaints match · Suspension · clear filters

Oct 1, 2024Suspension

The contact's business owns a 2021 Ford Transit. The contact stated while an employee was driving at approximately 30 MPH, the rear passenger’s side tire detached from the axle and landed into a front yard. The vehicle was stopped immediately. The vehicle was taken to an independent mechanic where it was diagnosed that the hub bolts sheared off and needed to be replaced. The vehicle was currently being repaired. The manufacturer was notified of the failure. The failure mileage was 160,215.

NHTSA ODI 11617421

Nov 9, 2023SuspensionTransmission & drivetrainWheels

Noise in the rear of the vehicle during low speed tight turns (parking lot speed). Vehicle has had axle bearing/hub replaced along with 7585W oil. The problem never went away even after this repair and has become worse. The dealership has had my vehicle for over 2 weeks and cannot find the problem. My concerns are: The dealership cannot diagnose the problem and if the problem is related to the drive line it could lead to a failure at highway speeds which could be catastrophic.

NHTSA ODI 11554309

Dec 15, 2021SuspensionTransmission & drivetrainBrakes

Picked up vehicle and heard several bangs from the right front wheel assembly The vehicle was driven from The manufacture in Forest City Iowa to the dealer in West Chester PA A mounting bolt for the hub sheared. The bolt part hit the rotor and punctured same thus causing the remaining bolts to strip and come loose Dealer appears to have never inspected vehicle as per Pennsylvania law and the purchase contract. I have more phots and a video showing the extent of damage The r/f hub assembly worked loose and could have fallen off, seized or collapsed to the ground pulling the vehicle severely to the right and causing an accident. The heat generated by the failure is evident by the discoloring of the bearing and race.

NHTSA ODI 11443934

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Ford Transit Medium Roof (8,10,12) Pass verdict →