Home · 2021 Ford Transit Medium Roof (8,10,12) Pass · Complaints

What 23 owners told NHTSA about the 2021 Ford Transit Medium Roof (8,10,12) Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (2)Transmission & drivetrain (6)Wheels (5)Electrical system (3)Suspension (3)Visibility & wipers (3)Seat belts (2)Tires (2)Airbags (1)Body & structure (1)Brakes (1)

1 of 23 complaints match · Airbags · crash/fire/injury only · clear filters

Dec 4, 2025AirbagsCrash2 injuries

The contact owned a 2021 Ford Transit. The contact stated that while driving the 2021 Thor Gemini at 65 MPH in the wind, the wind veered the vehicle off the road. The vehicle rolled over and down an embankment when it came to a stop.  No warning lights were illuminated. The side curtain air bag and front passenger-side air bags deployed. However, the driver-side air bags did not deploy. A police report was filed. The contact and his wife were taken to the hospital via ambulance. The contact sustained a concussion, while the contact's wife was severely injured in the right eye due to the air bag and sustained a concussion. The vehicle was towed to Ricky's Towing, a local towing yard. The insurance company was contacted and deemed the vehicle a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000. 

NHTSA ODI 11703045

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Ford Transit Medium Roof (8,10,12) Pass verdict →