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What 23 owners told NHTSA about the 2021 Ford Transit Low Roof 15 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (2)Transmission & drivetrain (6)Wheels (5)Electrical system (3)Suspension (3)Visibility & wipers (3)Seat belts (2)Tires (2)Airbags (1)Body & structure (1)Brakes (1)

2 of 23 complaints match · Seat belts · clear filters

Jun 3, 2026Seat belts

The passenger side seat belt locks up at unusual times. Passenger can’t reach anything because they are locked in their seat. The seatbelt has locked up numerous times however the mechanic can’t repeat the problem in the shop. Yes is has been reported and investigated by TASCA Ford, 1300 Pontiac Ave., Cranston, RI. No indications before the seatbelt locks up.

NHTSA ODI 11741881

Apr 11, 2022Seat beltsCrash

U-Haul rented me this vehicle and didn't notify me if the outstanding recall also tires. This was a replacement for a worse truck and now they are saying I stole both trucks.

NHTSA ODI 11460442

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Ford Transit Low Roof 15 Pass verdict →