The contact owns a 2021 Ford F-450. The contact received notification of NHTSA Campaign Number: 21V379000 (Trailer Hitches). The contact called multiple local dealers, Texas Country Ford (321 E Coke Rd, Winnsboro, TX 75494: (903) 342-3700), Tyler Ford, LTD (2626 S SW Loop 323, Tyler, TX 75701:(800) 788-7876) and Pegues-Hurst Motor Company (200 TX-63 Spur, Longview, TX 75601: (903) 758-6211) and was informed that the dealer was not equipped to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11454118