What 93 owners told NHTSA about the 2021 Ford F-350 Crew

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while depressing the accelerator pedal after stopping, the vehicle was slow to respond. The contact stated that there was several minutes before the vehicle responded as needed. The contact stated that the failure occurred after coming to a full stop. The contact stated there was no warning light illuminated. Additionally, the contact stated that while towing a loaded trailer, the vehicle was losing traction, and the rear end was swaying to the right and to the left. The contact had not taken the vehicle to a dealer to be diagnosed or repaired. The contact stated that during the failure there were several unknown warning lights illuminated. The contact stated that 3 months after purchasing the vehicle, the vehicle experienced brakes failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that all four brake pads and calipers needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred while depressing the brake pedal, with an abnormal metal-on-metal sound coming from the brakes. The contact stated that the brakes were independently slowing the vehicle. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

NHTSA ODI 11635852

On my 21 f350 I had a Gooseneck trailer attached and while it was in the process of getting loaded with no more than 5 thousand pounds. A very loud pop was heard. After a closer inspection I found that both rear leaf spring hanger brackets had split. Causing a safety issue.

NHTSA ODI 11597336

Driving down the highway at a speed of 70,truck began to vibrate uncontrollably changed lanes. Continue to vibrate uncontrollably in the front of the truck. Pulled safely to side of road. Expected to see flat tires. No flat tires. Turn truck off. Turn truck back on no issues again. I believe this was my first experience with the death wobble.

NHTSA ODI 11565751

While driving on a road with moderate potholes at about 45 miles per hour the steering wheel and front end stared violently shaking and did not stop until i came to a stop. I took it to the local ford dealership (Cavender Ford) and the service manager said it is a known issue and there is not a real solution for it. Apparently upon research it has been a known issue called Death Wobble. If I had been on a curve, in traffic or in bad weather there would have most certainly been an accident. I was referred to another Ford dealership 90 miles away to see if their more experienced technicians could fix the problem.

NHTSA ODI 11491815

The rear axle repair was not completed and yet they reported that the dealer fixed it. Not true. The truck was taken in for repairs but the dealer was not able to fix it and told me that. They said I will have to get it fixed on my own. The rear axle is a known flaw and was required to repair or replace by the NHTSA. I wonder how many other trucks have also had incomplete repairs and then reported as fixed?

NHTSA ODI 11475328