What 324 owners told NHTSA about the 2021 Ford Escape

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ODI 11744419

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V117000(VISIBILITY); 25V467000(FUEL SYSTEM, GASOLINE); 26V123000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure 39,000.

NHTSA ODI 11739999

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V789000 (Electrical System) and 26V123000 (Back Over Prevention) and 26V117000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ODI 11736386

The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. The contact stated that the engine seized. No warning lights were illuminated. The contact stated that the vehicle was restarted. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, parts to do the recall repairs were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA ODI 11733340

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V789000 (Electrical System), 25V829000 (Structure), 26V123000 (Back Over Prevention) and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The dealer was contacted, and the contact was informed that the parts were not yet available. The manufacturer was contacted and confirmed that the parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11733357

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ODI 11730840

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 26V123000 (Back Over Prevention), 26V117000 (Visibility), and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

NHTSA ODI 11729646

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 26V123000 (Back Over Prevention) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera image was blurry while in reverse(R). Additionally, the contact stated that the windshield wipers failed to operate while driving 35 MPH in the rain. The driver’s view was obstructed due to the failure, which almost caused a crash with another vehicle during the failure. The vehicle was taken to an unknown dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The contact paid for a diagnostic test and the repair of the windshield wipers. The vehicle was repaired; however, the windshield wipers operated at a slower speed while on the highest setting. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 121,000.

NHTSA ODI 11729764

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was made aware of the issues, and it was confirmed that the parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11726928

The contact owns a 2021 Ford Escape. The contact stated that while driving at 35 MPH, the back over prevention camera image remained on the screen before the screen went black. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

NHTSA ODI 11678796

The contact owns a 2021 Ford Escape. The contact stated that while attempting to reverse, he became aware that the Back Over Protection camera was inoperable. There was no warning light illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to replicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,618. The contact has stated that when a pedestrian or a vehicle is in view of the back up camera, there is no warning signal to alert them.

NHTSA ODI 11458183