Home · 2021 Chevrolet Express Passenger 3500 12 Pass · Complaints

What 14 owners told NHTSA about the 2021 Chevrolet Express Passenger 3500 12 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (14)Crash / fire / injury (2)Brakes (4)Fuel system (4)Airbags (3)Body & structure (2)Transmission & drivetrain (2)Electrical system (1)Steering (1)Tires (1)

1 of 14 complaints match · Electrical system · clear filters

Mar 16, 2026Electrical system

The contact owns a 2021 Chevrolet Express 3500. The contact stated that while driving 30 MPH, there was a burning odor coming from the vehicle, and the vehicle was pulled over into the right lane. Upon exiting the vehicle, the contact became aware that the front wheels were smoking. Additionally, the brake pedal went to the floorboard while depressed. The contact stated that the brake fluid seemed to be boiling. The contact was on a trip, and the vehicle was driven to a campground. The vehicle was later driven to a dealer. The contact referenced NHTSA Campaign Number: 21V189000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 20,300.

NHTSA ODI 11724714

Working with the data? Download all 14 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Chevrolet Express Passenger 3500 12 Pass verdict →