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What 3 owners told NHTSA about the 2021 BMW 7 Series Hybrid Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3)Wheels (2)Driver assistance (1)Lane Departure (1)Suspension (1)

1 of 3 complaints match · Suspension · clear filters

Apr 24, 2026SuspensionWheels

I purchased a vehicle from Ed morse Cadillac on 12/31/2025. I find out in April that the vehicle was sold with undercarriage damages listed in Carfax. The dealership, never disclosed anything, did not show me the reports, and i did not sign anything to accept the damages. They do not want to take responsibility. The vehicle might be dangerous to drive and is really demeaning in value because of this.

NHTSA ODI 11733572

Working with the data? Download all 3 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 BMW 7 Series Hybrid Sedan verdict →