Home · 2021 BMW 5 Series Hybrid Sedan Phev · Complaints

What 26 owners told NHTSA about the 2021 BMW 5 Series Hybrid Sedan Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (26)Crash / fire / injury (3)Electrical system (7)Brakes (4)Engine (3)Fuel system (3)Airbags (2)Backup camera & sensors (2)Seat belts (2)Transmission & drivetrain (2)Driver assistance (1)Seats (1)

2 of 26 complaints match · Transmission & drivetrain · clear filters

Jul 10, 2026Transmission & drivetrainElectrical systemEngine

Starter engine failure. Car failed to start multiple times. Major safety hazard that can cause a short circuit, melt wiring harnesses, and spark an engine bay fire posing an immediate threat to life. Problem was inspected and confirmed by a dealer. Multiple waring lamps and messages appeared. Dealer report stated: STARTER MOTOR FAULTY. ENGINE ELECTRICAL SYSTEM CONCERN: C/S: REPEAT START ATTEMPT INTERMITTEN WARNING LIGHTS. Please issue recall for the safety of all drivers.

NHTSA ODI 11749530

Mar 25, 2026Transmission & drivetrain

The contact owns a 2021 BMW 540I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. There was an abnormal sound coming from the vehicle before the vehicle lost motive power. No warning lights were illuminated. The contact stated that the vehicle failed to respond while in drive(D) or reverse(R). The vehicle was towed to the dealer, where it was diagnosed with a driveshaft failure. The contact was informed that the driveshaft needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V046000 (Power Train); however, the VIN was not associated with the recall. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 66,700.

NHTSA ODI 11727007

Working with the data? Download all 26 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 BMW 5 Series Hybrid Sedan Phev verdict →