What 15 owners told NHTSA about the 2021 BMW 4 Series Gran

The contact owns a 2021 BMW 430I. The contact stated that the front driver’s side seat belt chest strap was shredded. The contact was concerned that the seat belt would not safely secure the driver in a crash. The contact stated that the shredded seat belt strap might have been caused by the seat belt strap touching the seat belt retractor while pulling the seat belt buckle up. The vehicle was taken to the local dealer who indicated that the seat belt needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was13,300.

NHTSA ODI 11721698

This automobile is designed with a seatbelt assembly which has an arm which reaches out to bring your your seatbelt. See pix. It is made with plastic and glue and is amazingly flimsy. I cannot believe that BMW created such a "cute" but flimsy design. It cannot withstand being used hundreds of time when the seatbelt is used. It broke (see pix). Now a rigid arm with a jagged edge comes out at eye level. Someone is going to become seriously injured!!!! BMW claims that this resulted from misuse and not faulty cheap design and wants me to pay for the repair!!!!!!! This entire assembly needs to be recalled and replaced with some thing sturdier.

NHTSA ODI 11597432

The seat belt retractor keeps breaking, dealer fixed it once, broke after two days, dealer did not want to fix again, arguing for over a year, finally they fixed it supposedly, it broke again in less than a week. Dealer refuses to fix the problem saying that they will not cover it, this is a safety issue which scares me as the seat belt does not work well.

NHTSA ODI 11548996