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What 11 owners told NHTSA about the 2020 Volvo XC40 T5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (11)Crash / fire / injury (2)Brakes (3)Electrical system (3)Driver assistance (2)Engine (2)Transmission & drivetrain (2)Airbags (1)Backup camera & sensors (1)Lane Departure (1)Lights (1)Seat belts (1)

1 of 11 complaints match · Lights · clear filters

Apr 9, 2024Electrical systemLightsVisibility & wipers

During night rainstorm, front and rear wipers, turn signals and high beams all failed. This was the result of a design defect that allows water from panoramic moonroof to drain into the floor where it compromises electrical connections and modules. In addition to potentially catastrophic safety component (wipers, high beams and turn signals) failures, the water damage compromised the seat belts, as well, which also required repairs. Insurance adjuster confided that this is a frequent, common problem. Repairs took 10 days and cost $8700! Both the insurance adjuster and the dealer stated that there is no maintenance procedure an owner can do to avoid this problem.

NHTSA ODI 11581906

Working with the data? Download all 11 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Volvo XC40 T5 verdict →