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What 85 owners told NHTSA about the 2020 Toyota Tacoma
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 85 complaints match · Body & structure · crash/fire/injury only · clear filters
Feb 3, 2021SuspensionBody & structureEngineCrash1 injury
VEHICLE HAD A FRONT/RIGHT COLLISION WITH THE TREES ON A ROAD DURING THE RAINY EVENING. VEHICLE WAS DEEMED A TOTAL LOSS BY OUR CAR INSURANCE COMPANY ADJUSTER. THE AIRBAGS HAVE NEVER DEPLOYED THEREFORE THERE WERE SERIOUS INJURIES AND FRACTURES AS A RESULT OF THE IMPACT. WHY DID THE AIRBAGS NOT DEPLOY? WAS THERE A BREAKS OR OTHER SAFETY MALFUNCTIONING?
NHTSA ODI 11394568
Working with the data? Download all 85 complaints as CSV · fetched from NHTSA July 10, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2020 Toyota Tacoma verdict →