Home · 2020 Toyota Corolla Im · Complaints

What 302 owners told NHTSA about the 2020 Toyota Corolla Im

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (302)Crash / fire / injury (24)Engine (107)Transmission & drivetrain (35)Electrical system (30)Brakes (22)Airbags (18)Fuel system (17)Visibility & wipers (17)Body & structure (12)Seat belts (9)Steering (8)

Newest first · 302 complaints · page 11 of 13

Apr 10, 2021SteeringLane DepartureDriver assistance

DRIVE ASSIST OCCASIONALLY SWERVES OUT OF LANES AT PARKED VEHICLES, PEDESTRIANS, AND EVEN CARS IN ON COMING LANES. HAPPENS INCONSISTENTLY AND IS UNPREDICTABLE. WHEN THE CAR IS PERFECTLY CENTERED WITH DRIVE ASSIST ON, YOU BEGIN TO LET YOUR GAURD DOWN. WHICH IS WHEN YOU LEAST EXPECT YOUR CAR TO FORCIBLY TURN THE STEERING WHEEL AT AN UNSUSPECTED BICYCLIST.

NHTSA ODI 11407337

Mar 19, 2021Transmission & drivetrain

VEHICLE IS JERKING AND SHUTTERING WHILE IN MOTION BETWEEN 4-20MPH COLD OR HOT AND A/C ON OR OFF. THIS OCCURS BEFORE BRAKING AND SEEMS TO JERK FORWARD. TENDS TO OCCUR MORE OFTEN IN PARKING LOTS. THIS ISSUE IS ACCOMPANIED BY AGGRESSIVE ENGINE SHAKING AND ALL PASSENGERS CAN FEEL THE ROUGH IDLE. THIS ISSUE IS PROGRESSIVE GETTING WORSE WITH TIME OVER THE LAST FEW MONTHS. TOOK VEHICLE TO DEALER, SPARK PLUGS WAS THE ASSUMED ISSUE FROM TECHNICIAN. FIRST DIAGNOSIS WAS SPARK KNOCK. REPLACED SPARK PLUGS, DID NOT FIX THE PROBLEM. SECOND DIAGNOSIS WAS "OFF CENTER STEERING WHEEL CAUSING STABILITY CONTROL TO OVERRIDE DRIVER THROTTLE INPUTS AND LEAD TO JERKY OPERATION" CASE IS ONGOING AND A RESOLUTION HASN'T BEEN PROVIDED OR SOLVED. TOYOTA CORP. IS OPENING AN INVESTIGATION/CASE.

NHTSA ODI 11403957

Feb 12, 2021TiresWheels

MY DAUGHTER WAS DRIVING THE CAR ON THE FREEWAY AND THE 2 REAR TIRES BLOW OUT THE CAR ONLY HAS 18K MILES ON IT AND I ASK TOYOTA IF THE TIRES HAVE A WARRANTY AND THEY SAID NO SO MY DAUGHTER HAD TO BUY 3 NEW TIRES SHE SPEND 1200 ALSO A SENSOR GOT DAMAGED HER CAR SPIN OUT OF CONTROL SHE WAS LUCKY SHE DIDN'T HIT OTHER CAR . WHAT CAN I DO ABOUT THIS, PLEASE HELP MY PHONE NUMBER IS +[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11395871

Feb 11, 2021

NO ANDROID AUTO

NHTSA ODI 11395724

Jan 24, 2021Fuel system

STARTING MONDAY AFTERNOON (01/18/2021) MY CAR HAS BEGUN TO STALL EVERYDAY. IT CONTINUES TO STALL NOW. THURSDAY (01/21/2021) I ALMOST HAD A ACCIDENT BECAUSE MY CAR WOULD NOT GO NO MATTER HOW HARD I PRESSED THE GAS. I TOOK MY CAR TO THE DEALERSHIP WERE I AM LEASING IT (01/21/2021) AND THEY COULD NOT FIND THE PROBLEM. I SAW ON THE TOYOTA WEBSITE THAT MY CAR WAS APART OF THE FUEL PUMP RECALL EVEN THOUGH WHEN I ENTER MY VIN NOTHING POPPED UP. MAY YOU PLEASE ASSIST ME? I HAVE TO WORK AND I NEED MY VEHICLE IN ORDER TO DO THAT.

NHTSA ODI 11389667

Jan 2, 2021Visibility & wipers

THE WINDSHIELD WASHER FLUID SPRAYS OVER THE CAR ONTO CARS/ROAD BEHIND THE CAR. THE WASHER FLUID ALSO SPRAYS INTO THE CAR OF THE SUNROOF IS OPEN. TOYOTA DEALERSHIP REPORTS THAT IT'S 'OPERATING AS DESIGNED' AND DID NOT FIX THE PROBLEM. THIS IS CONCERNING BECAUSE IT COULD DISTRACT THE DRIVER BEHIND ME WHEN I TRY TO CLEAN THE WINDSHIELD AND THEY COULD RUN INTO MY VEHICLE, POSSIBLE CAUSING A MULTI-CAR CRASH.

NHTSA ODI 11386103

Dec 15, 2020AirbagsBrakesCrash1 injury

WAS ON A HEAD ON COLLISION THE AIR BAGS FAILED TO OPEN NO BREAKS OR INDICATION THAT THE BREAKS WERE FAILING.ONCE THE VEHICLE WAS IN THE SHOP SHORTLY AFTER THE BATTERY EXPLODED SED .NOW THE CARE IS TOTALLY FOR ALL THE FROND END DAMAGE AND THE COST OF THE BATTER WOULD BE TEN THOUSAND DOLLARS.I WAS DRIVING INTERSTATE 15 IN RIVERSIDE CALIFORNIA REAR END THE CAR IN FRONT.

NHTSA ODI 11383548

Nov 14, 2020

WITH ONLY ABOUT 630 MILES ON MY NEW 2020 TOYOTA COROLLA, THE VEHICLE STALLED SHORTLY AFTER I HAD JUST MADE A TURN IN CITY TRAFFIC; I BELIEVE I WAS STOPPED AT A LIGHT, AND IT WOULDN'T START UP AGAIN WHEN I PUT MY FOOT ON THE GAS. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP WHERE I'D BOUGHT IT FIVE MONTHS EARLIER; THEY GAVE IT A THOROUGH INSPECTION, ACKNOWLEDGED THE FACT OF THE STALL, BUT NEVER FOUND THE CAUSE OF IT (COULDN'T "DUPLICATE THE PROBLEM"). THEY HAD NO PROBLEM STARTING THE CAR ONCE IT WAS AT THEIR SERVICE. THIS WAS A ONE-TIME INCIDENT AND I HAVE HAD NO PROBLEMS SINCE; I AM NOW AT OVER 1,400 MILES. BUT IT MAKES ME UNEASY THAT THE SOURCE OF THE ISSUE WAS NEVER UNCOVERED--ESPECIALLY NOW THAT I KNOW THERE IS A RECALL ON 2020 COROLLAS FOR FAULTY FUEL PUMPS. (THE FUEL PUMP WAS THE ONE THING THAT WAS NEVER INVESTIGATED AT THE TIME OF THE STALL; THE SERVICE PERSON DIDN'T THINK IT WAS NECESSARY.)

NHTSA ODI 11374690

Oct 24, 2020AirbagsBody & structureCrash3 injuries

I WAS HIT FROM BEHIND BY A SPEEDER IN WHICH CAUSED SIGNIFICANT DAMAGES TO MY VEHICLE. NO AIRBAGS DEPLOYED. I WAS ADVISED WHEN PURCHASING THIS CAR THAT TOYOTA CONNECTS DETECTS CRASHES AND THAT THE EMERGENCY SYSTEM WOULD CALL THE CAR. UNFORTUNATELY, NOT ONLY DID THE AIRBAGS NOT DEPLOY BUT THE EMERGENCY SYSTEM DIDN'T NOT CALL THE VEHICLE AS I WAS ADVISED. MY VEHICLE HAS DEFECTS AND THE MANUFACTURER IS RESPONSIBLE. I PURCHASED THIS VEHICLE BRAND NEW THINKING IT COULD KEEP ME SAFE DRIVING. THE MANUFACTURER HAS HIGHLY DISAPPOINTED ME AND FAILED TO ADHERE TO VEHICLE SAFETY.

NHTSA ODI 11366231

Oct 20, 2020BrakesCrash

HAS TWO ISSUES ONE WHEN BREAKING FROM 45PH OR SO IT SKIDS AND BRAKES SKIP BAD SECOND ISSUE WHEN THE AUTO BREAKING IS ON, AND WHEN CAR BREAKS IN FRONT OF YOU IT STOPS NO PROBLEM, BUT THEN IT JUST STARTS MOVING AGAIN AND WHEN YOU TRY TO STOP IT WON'T LET YOU.

NHTSA ODI 11365299

Oct 10, 2020Electrical systemElectronic Stability Control (esc)Engine

I WAS WAITING AT A STOPLIGHT WITH MY FOOT ON THE BREAK WAITING FOR IT TO TURN GREEN. I TURN THE WHEEL TO MAKE A LEFT TURN AND PUT MY FOOT ON THE GAS AND THE CAR DIEDALL THE BUZZERS WHISTLES AND LIGHTS WERE FLASHING ON THE DASHBOARD.. I WAS ABLE TO SHIFT THE CAR TO PARK AND BACK TO DRIVE BUT NOTHING HAPPENED I WAS IN THE MIDDLE OF TRAFFIC ON A BUSY STREET AND WAS JUST GETTING READY TO CALL THE TOW TRUCK WHEN I DECIDED TO TURN THE CAR OFF. WHEN I TURNED IT BACK ON IT WAS FINE AND I WAS ABLE TO TURN LEFT. THAT HAPPENED TO ME TWICE ON DIFFERENT OCCASIONS. THIRD TIME I WAS TURNING INTO A DRIVEWAY AND A TRUCK PULLED IN FRONT OF ME I HAD TO PUT MY FOOT ON THE BREAK. AND THEN I PUT MY FOOT ON THE GAS AND TURNED LEFT THEN RIGHT INTO THE DRIVEWAY AND IT DIED. ITHE DASHBOARD SAID PUT IN PARK WHEN I PUT IT IN PARK IT SAID ENGINE POWER LOW. THE FIRST TIME I TOOK IT IN TO TOYOTA I WAS SITTING THERE FOR SIX HOURS AND THEY COULD FIND NOTHING WRONG. THEY TOLD ME THEY WERE WORKING WITH CORPORATE AND NO ONE HAD AN ANSWER FOR ME. AFTER THE THIRD TIME I CALLED CORPORATE AND WAS DEALING WITH A WOMAN WHO WAS VERY PROFESSIONAL AND TRY TO BE HELPFUL AND TOLD ME TO TAKE A BACK TO THE DEALERSHIP. I TOOK A BACK LEFT IT FOR TWO DAYS AND THEY COULD FIND NOTHING WRONG. THE OUTCOME WAS THAT IF IT HAPPENS AGAIN I SHOULD HAVE IT TOWED BACK TO THE TOYOTA DEALER AND NOT TURN IT ON. I AM VERY CONCERNED I AM WORRIED ABOUT DRIVING AND HAVING SOMEONE CRASH IN TO ME IF MY CAR STOPS IN THE MIDDLE OF TRAFFIC. I HAD A TOYOTA BEFORE AND IT WAS FINE BUT I HAVE TO TELL YOU IF I GET THROUGH THIS ONE WHICH IS A LEASE I WILL NEVER BUY ANOTHER ONE AGAIN

NHTSA ODI 11363735

Sep 27, 2020Lights

THE REGULAR HEADLIGHT BEAMS DO NOT LIGHT UP THE ROAD. THEY LIGHT HALF OF THE ROAD. THE ROAD IN FRONT OF THE DRIVER IS COMPLETELY DIM. THE ONLY WAY TO MORE THAN A CAR LENGTH IN FRONT OF THE CAR IS TO ACTIVATE THE HIGH BEAMS. EVEN THEN YOU ARE LIMITED ON HOW MUCH LIGHT THE HEADLIGHTS PUT ON THE ROAD. I AM BLINDED BY ONCOMING CARS. I CANNOT SEE DEER WHEN THEY JUMP OUT FROM THE SIDE OF THE ROAD. I CANNOT READ ADDRESS SIGNS THAT ARE BASICALLY REFLECTIVE AND IN FRONT OF THE CAR ON THE ROAD UNLESS I DRIVE DIRECTLY UPON THEM AND SHINE THE HIGH BEAMS.

NHTSA ODI 11361355

Sep 25, 2020

EVERY TIME IT RAINS THE DOORS GETS FILLED UP WITH WATER FROM THE RAINFALL

NHTSA ODI 11361205

Sep 17, 2020Brakes

ON SLOW BRAKING AT SPEEDS LIKE 1-2MPH, THE PEDAL VIBRATES WITH SPRING EFFECT. THE ISSUE IS WITH BRAKE PEDAL SPRING WHICH TOYOTA IS NOT READY TO FIX. SHOWN TO DEALERSHIP, AND SERVICE DIRECTOR AT DEALERSHIP SAID THEY CANNOT REPRODUCE THE ISSUE AND SENT ME AWAY. SECOND TIME, I FILED COMPLAINT AND HAD TOYOTA TECH HAD A LOOK ON IT, THE DEALERSHIP DIRECTOR THEN UPDATED ME SAYING THAT TOYOTA TECH WAS ABLE TO FEEL THE SPRING VIBRATION AND THEY DON'T HAVE A FIX FOR IT NOW AND THE SPRINT VIBRATION EXISTS ON ALL NEW 2020 MODEL TOYOTA COROLLA'S. REQUEST TOYOTA TO ISSUE A FIX FOR THIS AND ADDRESS THE ISSUE.

NHTSA ODI 11355681

Sep 10, 2020

BOUGHT A 2020 TOYOTA COROLLA FROM SERVCO HAWAII IN FEB 2020. 4 MONTHS LATER CAR WOULD STUTTER, 5 MONTHS LATER CALL STALLED WHILE IN MOTION, IN HEAVY TRAFFIC, ON A STREET, ON A STRAIGHT AWAY. I ALMOST GOT REAR ENDED. CAR HAS LESS THAN 5000 MILES. SERVCO HAWAII COULD NOT DUPLICATE THE STALL AND ASKED ME TO TAKE THE CAR BACK AND MONITOR IT. I REFUSED BECAUSE I COULD ENDANGER MYSELF AND OTHERS.

NHTSA ODI 11354325

Aug 25, 2020Lights

THERE IS A DEFECT TO THE LEFT HEADLIGHT OF THIS VEHICLE CAUSING THE LIGHT FROM THE LOW BEAM TO BE BLOCKED BEYOND A DISTANCE OF 60 FEET FROM THE FRONT OF THE VEHICLE IN A SPECIFIC PATTERN TO SUGGEST THAT IT IS THE RESULT OF AN ABBERASION OF THE LENS ASSEMBLY. THE DEFECT IS PRONOUNCED ON UNLIT ROADWAYS BECAUSE IS SEVERELY AFFECTS THE ABILITY OF THE OPERATOR TO IDENTIFY THE LEFT HAND LANE MARKINGS AND ANY ROAD SIGNS. THE LIGHT DISAPPEARS IN A "V" PATTERN OF APPROXIMATELY 130 DEGREES FROM WHEN THE INITIAL SOURCE OF LIGHT IS PRONOUNCED UP TO A DISTANCE OF 60'. NOTE THAT THE RIGHT HEADLIGHT SUFFERS NO LIGHTING LOSS AND THE FIELD OF VISION LEFT TO THE LEFT OF THE UNLIT PORTION IS WELL LIT. GATEWAY TOYOTA (THE SELLING DEALER) AND PER THEIR SERVICE MANAGER, TOYOTA USA DESCRIBES THIS AS BEING A NORMAL CHARACTERISTIC OF THIS VEHICLE AND ALL VEHICLES WITH PROJECTOR-STYLE HEADLIGHTS PER "SVMSS" GUIDELINES. AS A FORMER VEHICLE DEFECT INSPECTOR, MOTOR VEHICLE AND HEAVY EQUIPMENT CAUSE AND ORIGIN LOSS INVESTIGATOR, NJ STATE SAFETY AND EMISSIONS INSPECTOR, ASE MASTER-CERTIFIED COLLISION REPAIR TECHNICIAN, ASE-CERTIFIED AUTOMOTIVE REPAIR TECHNICIAN, MERCEDES-BENZ CERTIFIED SERVICE, PARTS AND COLLISION DIRECTOR AND TESLA-CERTIFIED COLLISION ESTIMATOR HAVING OVERSEEN THE SUCCESSFUL REPAIR OF THOUSANDS OF FRONT END IMPACTS REQUIRING HEADLIGHT RE-AIMING AND PROGRAMMING AS REQUIRED, I CERTIFY THAT THIS IS A SAFETY DEFECT UNIQUE TO THIS VEHICLE THAT CONTINUES TO AFFECT ITS SAFE OPERATION WITH NO ASSISTANCE FROM TOYOTA USA IN REACHING A RESOLUTION.

NHTSA ODI 11351100

Aug 22, 2020BrakesCrash1 injury

I WAS DRIVING DOWN A HILL APPROACHING A STOP SIGN WHEN MY BRAKES GAVE OUT AND STOPPED WORKING THE ROAD WAS DAMP AND IT WAS SLIGHT RAIN. I PRESSED DOWN ON MY BRAKES 5 TIMES AND NOTHING HAPPENED TO MAKE THE CAR STOP SO MY CAR KEPT DRIVING TOWARDS A DITCH AND I ALMOST FELL OFF A HILL INTO MORE TREES.

NHTSA ODI 11350781

Aug 19, 2020Speed controlVisibility & wipers

DEALER STATED THAT THERE WAS A CHEMICAL BUILDUP ON THE INSIDE OF THE WINDSHIELD THAT COULD AFFECT THE SAFETY CAMERA SENSOR (THEY CLAIMED IT WAS PROBABLY WINDEX). DEALERSHIP CLAIMED THAT THE CAMERA ENCLOSURE IS NOT SEALED AND PARTICULATE MAY ENTER THE ENCLOSURE. SAID THE PROBLEM IS NOT COVERED UNDER WARRANTY. WHAT HAPPENS IS SOMEONE IS A SMOKER OR LIVES ON A DIRT ROAD? DOES TOYOTA EXPECT PARTICULATE IN THE ENCLOSURE TO BE ACCEPTABLE? THIS MAY IMPACT THE PERFORMANCE OF THE SAFETY SYSTEMS, ESPECIALLY IF THERE IS SUN GLARE. I BOUGHT THE CAR IN OCTOBER 2019.

NHTSA ODI 11350340

Jul 8, 2020

A GLARE FROM THE STEERING COLUMN PREVENTS YOU FROM SEEING THE INSTRUMENT CLUSTER DURING THE DAY. HAZARDOUS AS YOU CAN'T SEE YOUR SPEED OR THE INFORMATION SCREENS ABOUT THE VEHICLE. CAR IS AFFECTED ANYTIME DURING THE DAY.

NHTSA ODI 11338097

Jul 1, 2020Transmission & drivetrainElectrical system

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOYOTA OF FORT WALTON BEACH LOCATED AT 777 BEAL PKWY NW, FORT WALTON BEACH, FL 32547, TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,589.*JB

NHTSA ODI 11331916

Jul 1, 2020Transmission & drivetrain

TROUBLE SHIFTING DOWN FROM 3 TO 2

NHTSA ODI 11331924

Jun 30, 2020Airbags

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG WARNING LIGHTS AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT SHE WAS UNABLE TO DETERMINE WHAT OTHER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, PINECREST, FL 33156), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30.

NHTSA ODI 11331671

Jun 12, 2020Engine & cooling

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS MANUFACTURED WITHOUT A HEAT SHIELD. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT IT WAS POSSIBLE FOR THE EXHAUST TO GET HOT ENOUGH TO CAUSE A VEHICLE FIRE. THE VEHICLE WAS TAKEN TO THE BILL PAGE TOYOTA LOCATED AT 2923 ANNANDALE RD, FALLS CHURCH, VA 22042, AND IT WAS CONFIRMED THAT THE VEHICLE WAS NO LONGER MANUFACTURED WITH A HEAT SHIELD. THE CONTACT WAS INFORMED THAT AN AFTER-MARKET PART COULD BE PURCHASED AND INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT OTHER VEHICLE MANUFACTURERS MANUFACTURED THEIR VEHICLES WITH HEAT SHIELDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

NHTSA ODI 11328525

Jun 3, 2020Visibility & wipers

I WAS DRIVING DOWN THE ROAD AND MY DRIVER WINDOW BLEW UP. YES, IT BLEW UP INTO A MILLION PIECES ALL OVER ME AND HIT MY FACE. NOTHING HAD HIT MY WINDSHIELD. NONE OF MY WINDOWS WERE DOWN. I THOUGHT I WAS GETTING SHOT AT, THE NOISE OF IT BLOWING TERRIFIED ME! I TOOK MY CAR TO TOYOTA AND SAID THERE WAS NOTHING THEY COULD DO!! MY WARRANTY WON'T EVEN COVER IT! IT'S 700 DOLLARS TO FIX IT. I KNOW THIS WAS NOT MY FAULT AND NOTHING HIT MY WINDOW IT WOULD HAVE NOT EXPLODED IF THAT WAS THE CASE. *TR

NHTSA ODI 11327164

May 25, 2020Transmission & drivetrain

THIS IS THE THIRD TIME THAT WHEN I WAS TRYING TO PARK MY CAR AFTER COMPLETELY STOPPED THE CAR (BRAKED WHILE THE CAR IS IN THE DRIVE) THEN MOVE MY STICK SHIFT TO REVERSE AND THE STICK SHIFT IS FULLY IN REVERSE BUT CAR MOVES FORWARD. *BF*JB

NHTSA ODI 11325859

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Working with the data? Download all 302 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Toyota Corolla Im verdict →