What 302 owners told NHTSA about the 2020 Toyota Corolla Cross

I was in a car accident where someone hit us at a high speed from behind. Unfortunately the air bags malfunctioned resulting in my face being busted on the front dash. The car gave me a malfunction warning when they didn’t deploy

NHTSA ODI 11582207

My car, a 2020 Toyota Corolla Hybrid, impacted an abandoned motorcycle on the dark road at full speed; however, none of the airbags deployed.

NHTSA ODI 11553984

Car hydroplaned and spun out. It collided with a cement barrier on the front, back, and drivers side. Car was deemed a total loss. No airbags deployed at any point. Drivers safety put at risk as she hit her head on the driver's side door. Car displayed the message "ABS system malfunctioned" once Car came to stand still. Also, daughters car seat detached from the seat belt lock, sending her car seat sideways. Locks did not keep her secure.

NHTSA ODI 11476813

While driving my car it turned off and it was hard for me to turn and all my lights was hard to steer and all the lights on the dash board turned on and they was not turning off and I got in. A wreck by me not being able to turn and hit a bush and my car got total

NHTSA ODI 11444560

The contact leased a 2020 Toyota Corolla. The contact stated that while driving at 62 mph, another vehicle was driving above 100 mph, crashed into the rear driver side bumper and moved up to the rear driver side door. The vehicle then bounced into the front driver side door ripping off the driver's side view mirror and continued driving. The contact's vehicle slid upon impact and the contact hit his head on the roof of the vehicle then hit the front driver's door window. The contact's right side hip hit the center console. No air bags were deployed. A police report was filed. The contact did not receive medical attention on the scene but later went to the hospital for hip injuries. The vehicle was not towed and the contact was able to drive the vehicle after the collision. The manufacturer was made aware of the failure and a claim was opened. The manufacturer wanted to inspect the vehicle, however the vehicle rental company had already repaired the vehicle. The failure mileage was 16,535.

NHTSA ODI 11421296

WAS ON A HEAD ON COLLISION THE AIR BAGS FAILED TO OPEN NO BREAKS OR INDICATION THAT THE BREAKS WERE FAILING.ONCE THE VEHICLE WAS IN THE SHOP SHORTLY AFTER THE BATTERY EXPLODED SED .NOW THE CARE IS TOTALLY FOR ALL THE FROND END DAMAGE AND THE COST OF THE BATTER WOULD BE TEN THOUSAND DOLLARS.I WAS DRIVING INTERSTATE 15 IN RIVERSIDE CALIFORNIA REAR END THE CAR IN FRONT.

NHTSA ODI 11383548

I WAS HIT FROM BEHIND BY A SPEEDER IN WHICH CAUSED SIGNIFICANT DAMAGES TO MY VEHICLE. NO AIRBAGS DEPLOYED. I WAS ADVISED WHEN PURCHASING THIS CAR THAT TOYOTA CONNECTS DETECTS CRASHES AND THAT THE EMERGENCY SYSTEM WOULD CALL THE CAR. UNFORTUNATELY, NOT ONLY DID THE AIRBAGS NOT DEPLOY BUT THE EMERGENCY SYSTEM DIDN'T NOT CALL THE VEHICLE AS I WAS ADVISED. MY VEHICLE HAS DEFECTS AND THE MANUFACTURER IS RESPONSIBLE. I PURCHASED THIS VEHICLE BRAND NEW THINKING IT COULD KEEP ME SAFE DRIVING. THE MANUFACTURER HAS HIGHLY DISAPPOINTED ME AND FAILED TO ADHERE TO VEHICLE SAFETY.

NHTSA ODI 11366231

WHEN I WAS DRIVING ON THE WAY TO WORK. OTHER CAR FROM THE SIDE HIT TO MY CAR. I WORE THE SEATBELT BUT THE AIRBAGS DIDN'T WORK. ONE DAY, AFTER THE ACCIDENT MY BODY FELT HURT ESPECIALLY THE SHOULDER AND THE BACK. I WENT TO SEE A CHIROPRACTOR TO CHECK THEN THEY SAID I NEEDED TO DO TREATMENT AT LEAST A FEW MONTHS.

NHTSA ODI 11309708

BAD ACCIDENT AIR BAGS DID NOT DEPLOY CAR WAS TOTALLED. ALSO THE CAR IS SUPOSE TO STOP IF SOMETHING IS IN THE WAY. AND THE SIDE SENSOR DID NOT WORK A COUPLE TIMES SOMETHING GOT CLOSE ON THE SIDE WARNING NEVER WENT OFF. AFTER ACCIDENT A LIGHT ON THE DASH SAID SAFTEY MALFUNCTION.

NHTSA ODI 11228530