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2020 Toyota C-hr
Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
53 owner complaints · 1 recalls · data verified July 15, 2026 · source: NHTSA
Why buy?
Complaints are still coming in strong late in this car's life, a chronic-problem pattern, not early teething.
Transmission & drivetrain problems dominate (74% of complaints, typically reported near 90k miles).
Very few owner complaints for its age and sales volume.
Complaints are overwhelmingly minor: almost none involve crashes, fires, or injuries.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
5/5 overall
NHTSA 5-Star Safety Rating · 2020 Toyota C-HR 5 HB FWD
Rollover risk in a single-vehicle crash: 14%
No open NHTSA defect investigations on file.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2020 Toyota C-hr, plotted where owners report it happening.
Also reported (mileage varies): Electrical system (5)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Transmission & drivetrain
74%39 complaints · typically near 90k mi · 38 in the last 2 years
“Transmission bearing is going out. I hear a whine noise while driving. And took it to a Transmission shop and was told the Transmission bearing goes out alot on these …”
Electrical system
9%5 complaints · 3 in the last 2 years
“Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyota should be responsible and resolve this issue”
Engine
8%4 complaints · typically near 20k mi · 4 in the last 2 years
“2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and …”
Speed control
6%3 complaints · 3 in the last 2 years
“Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle wa…”
Recalls (1)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Seat Belts · 19V877000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Fix: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2020 Toyota C-HR beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every C-hr model year scores →
Cross-shopping? Compare the 2020 Toyota C-hr against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.