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What 31 owners told NHTSA about the 2020 Toyota 4RUNNER Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (31)Crash / fire / injury (4)Airbags (5)Brakes (5)Steering (4)Suspension (4)Backup camera & sensors (3)Driver assistance (3)Body & structure (2)Wheels (2)Chest Clip, Buckle, Harness (1)Electronic Stability Control (esc) (1)

1 of 31 complaints match · Driver assistance · crash/fire/injury only · clear filters

Nov 18, 2021AirbagsDriver assistanceCrash2 injuries

The contact owned a 2020 Toyota 4runner. The contact stated that while the driver who was her father crashed into another vehicle, the air bags failed to deploy. In addition, the contact stated that the braking alert for getting too close to a vehicle failed to illuminate. A police report was filed. The contact stated that the driver sustained two injuries and the contact sustained two injuries. Medical attention was sought. The contact was unaware of the other passengers from the other vehicle sustained any injuries. The vehicle was damaged and towed to a tow lot. The dealer was contacted and informed of the failure. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.

NHTSA ODI 11440934

Working with the data? Download all 31 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Toyota 4RUNNER Hybrid verdict →