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What 123 owners told NHTSA about the 2020 Tesla Model X (all Variants 7psgr)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (123)Crash / fire / injury (17)Suspension (37)Electrical system (28)Driver assistance (23)Speed control (18)Steering (18)Body & structure (11)Lane Departure (10)Brakes (8)Transmission & drivetrain (8)Wheels (5)

1 of 123 complaints match · Steering · crash/fire/injury only · clear filters

Nov 27, 2023SteeringSuspensionWheelsCrash

"On August 18, 2023, I was driving at 70 mph on I-95 near the 100-mile mark using Full Self-Drive. The front driver-side suspension housing cracked, causing the bottom part of the suspension to detach. This led to the front tire striking the upper part of the wheel, resulting in a tire blowout. A piece of metal from the suspension fell onto the road and hit the rear driver-side tire, causing it to also blow out. The vehicle lost control and came to a stop on the left side of the road."

NHTSA ODI 11556906

Working with the data? Download all 123 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Tesla Model X (all Variants 7psgr) verdict →