What 434 owners told NHTSA about the 2020 Tesla Model 3 Bev

The contact owns a 2020 Tesla Model 3. The contact stated while driving in the rain with the autopilot engaged the vehicle accelerated without warning and was incontrollable, flipped two times, and hit the curb. The contact sustained neck injuries and medical attention was provided at the hospital. All the air bags deployed. There was no reported fire. A police report was filed. The vehicle was towed to an independent body shop. The local dealer was contacted who referred the contact to the body shop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.

NHTSA ODI 11429423

THE CONTACT OWNED A 2020 TESLA MODEL 3. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND JUMPED FORWARD AND HIT ANOTHER DRIVER THAT WAS STANDING OUTSIDE IN BETWEEN THE DRIVER'S SIDE FRONT AND REAR DOOR. THE HOOD OPENED AND OBSTRUCTED HIS VIEW WHICH CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THERE WAS NO INJURIES SUSTAINED BY THE CONTACT. THE TWO OTHER DRIVERS SUSTAINED UNKNOWN INJURIES. ONE DRIVER RECEIVED MEDICAL ATTENTION AND WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND DEEMED TO BE A TOTAL LOSS. THE VEHICLE WAS CURRENTLY AT THE CONTACT'S PLACE OF BUSINESS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

NHTSA ODI 11416475

I WAS PARKING AT A TRADER JOE'S WHEN THE CAR SUDDENLY ACCELERATED BY ITSELF WITHOUT GIVING ME ANY CHANCE TO BREAK TO AVOID COLLIDING WITH THE CURB. MY CAR GOT SCRATCHED UNDERNEATH.

NHTSA ODI 11416389

JUST PURCHASE THE AUTO PILOT, WHEN COMING TO A STOP, SOMETIME IT PASS THE WHITE LINE. WHILE GOING STRIGHT,WHEN SIGNAL TO CHANGE LANE TO BYPASS THE SLOW CAR, IT MERGE INTO LEFT TURN AT THE STOP LIGHT. WHEN THE VHEICLE IS GOING AROUND A LEFT CORNER, IT VEER TO THE RIGHT AND DROVE ON THE SHOULD LANE. THE SAME THING HAPPEN GOING TO THE RIGHT CORNER. WHEN TAKE OFF FROM THE GREEN LIGHT, SOMETIME IT SLOWLY,SLOWLY,SLOWLY INCREASE SPEED EVEN THOUGH THERE IS NO CAR IN FRONT OF IT. WHEN SLOW DOWN, IT WAIT THE LAST MINUTE AND TURN THE CAR. ALL MY STUFF ON THE SEAT FLY EVERY WHERE .WHEN APPROACHING A CORNER, IT WOULD SPEED UP AND MAKE A QUICK TURN.. WHEN USING A NAVIGATION, IT TURN INTOI A DEAD END INSTEAD OF THE RIGHT ROUTE.

NHTSA ODI 11363383

I WAS DRIVING STRAIGHT ON A HIGHWAY USING TRAFFIC AWARE CRUISE CONTROL WHEN THE CAR SUDDENLY BRAKED HARD. IF SOMEONE HAD BEEN DRIVING BEHIND ME TOO CLOSELY I WOULD HAVE BEEN REAR ENDED AT A HIGH SPEED. I'VE SEEN ONLINE THAT PEOPLE REFER TO THIS AS "PHANTOM BRAKING," AND IT SEEMS TO BE A COMMON ISSUE WITH TESLA CARS.

NHTSA ODI 11354761

MY WIFE AND I LIVE ON A TWO-LANE STATE ROUTE IN THE COUNTRY. WE WERE HEADED HOME FROM THE FARMERS' MARKET THIS MORNING AROUND 10 A.M., HEADED DOWN A HILL WITH THREE CARS BEHIND US. THERE WAS AN 18-WHEELER HEADED UP THE HILL. I HAD THE CRUISE CONTROL ON AND TRAVELING 55 MPH IN A STRAIGHT LINE WITH NO CURVES IN SIGHT. WHEN THE 18-WHEELER COMING UP THE HILL WAS 7 CAR LENGTHS AHEAD OF US IN THE OPPOSITE LANE, MY CAR AUTOMATICALLY BRAKED HARD ENOUGH TO BRING OUR SPEED DOWN TO 35 MPH BEFORE I COULD OVERRIDE AND ACCELERATE. MY SPOUSE SAID, "I HATE THIS CAR. IT'S GOING TO GET US KILLED ONE DAY. WE COULD HAVE BEEN REARENDED." I HAVE USED CONVENTIONAL CRUISE CONTROL TO DRIVE FOR MORE THAN 20 YEARS, EVEN IN TOWN, TO KEEP FROM INADVERTINLY SPEEDING. NORMAL CRUISE CONTROL DOESN'T BEHAVE IN THIS MANNER. THIS IS MY FIRST REPORT OF A RECURRING PROBLEM.

NHTSA ODI 11351949

SLOWED DOWN TO MAKE A LEFT TURN AND THE CAR SUDDENLY SPEED FORWARD WHEN I PUT MY FOOT ON THE BRAKE. I LET GO MY FOOT AND SLAMMED THE BRAKE ONCE MORE. IT TOOK A SECOND TO RESPOND

NHTSA ODI 11351690

I TOOK DELIVERY OF MY TESLA AT THE BEGINNING OF APRIL 2020 - I HAVE NOT BEEN OUT MUCH BECAUSE OF LOCKDOWN. ON ONE OF MY EARLY JOURNEYS THE CAR SPONTANEOUSLY ACCELERATED. I WAS SHOCKED BUT THOUGHT I HAD INADVERTENTLY DONE SOMETHING EG CRUISE CONTROL OR HEAVY FOOT EVEN THOUGH I BELIEVED IT WAS TOTALLY UNPROMPTED YESTERDAY I WAS DRIVING AT SLOW SPEED ABOUT 20- 25MPH APPROACHING A PEDESTRIAN CROSSING WHEN THE CAR SPONTANEOUSLY ACCELERATED- IT WAS UNDENIABLE ! I TOOK MY FOOT OFF THE PEDAL BUT IT DIDN'T SLOW - I JAMMED ON THE BRAKES TO HALT THE ACCELERATION. WHEN I ARRIVED HOME I GOOGLED 'SPONTANEOUS ACCELERATION ' TO SEE WHAT HAD CAUSED IT AND WAS HORRIFIED TO DISCOVER THERE IS A LOT OF ALLEGATIONS TO TESLA WHICH HAVE BEEN DENIED. I RANG TESLA AND THEY SAID THEY'D SEND A MOBILE ENGINEER WITHIN 4 DAYS!!! I LIVE IN UK BUT AM AWARE YOU ARE COLLECTING DATA ON THE MATTER - I LIVE IN UK SO FILING THE FORM DIDN'T ALLOW A UK PHONE NUMBER- +[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ODI 11328443

SEE ATTACHED FOR DETAILS. WE HAVE EXPERIENCED AT LEAST TWO UNEXPECTED HARD BRAKING INCIDENTS IN OUR 2020 TESLA MODEL 3 EQUIPPED WITH AUTOPILOT. IN ONE INCIDENT, JUST AS AUTOPILOT WAS ENGAGED, THE TESLA BRAKED SUDDENLY FROM 65 MPH TO 50 MPH. OTHER DRIVERS WERE FORCED TO BRAKE HARD TO AVOID COLLISION. ON THE SAME DAY, WHILE IN ADAPTIVE CRUISE CONTROL, THE TESLA SUDDENLY BRAKED HARD AT A SPEED OF 78 MPH, DOWN TO 60 MPH. TESLA HAS BEEN NOTIFIED BY OTHERS WHO HAVE HAD SIMILAR EXPERIENCES, SO THEY ARE AWARE OF THIS HAZARDOUS PROBLEM. THE ISSUE HAS BEEN REPORTED BY MANY ON TESLA SOCIAL MEDIA SITES SINCE AT LEAST 2018. IT STILL HAS NOT BEEN CORRECTED. I PLAN TO SEND A COPY OF THIS REPORT TO TESLA. *TR

NHTSA ODI 11324811

I MADE A RIGHT HAND TURN FROM A FULL STOP OUT OF THE PARKING LOT INTO THE FARTHEST LEFT LANE INTENDING TO TURN LEFT. THERE WERE A LINE OF CARS AHEAD OF ME. AS I WAS TURNING INTO THE LANE AND LET MY FOOT OF THE ACCELERATOR PEDAL THE CAR ACCELERATED RAPIDLY INTO THE BACK OF THE VEHICLE AHEAD OF ME. IT HAPPENED VERY QUICKLY. IT FELT AS THOUGH THE VEHICLE TOOK OVER ON IT'S OWN. THE CAR HIT THE VEHICLE ONCE AND THEN CONTINUED MOVING AND IT THE VEHICLE AGAIN - SO TWICE IN ALL. *TR

NHTSA ODI 11324541

TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HIS WIFE COMING TO A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO THE REAR OF A PICKUP TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURY INFORMATION PROVIDED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC BUT NOT DIAGNOSED. THE CONTACT MENTIONED THAT TESLA PERFORMED A DIAGNOSTIC TESTING REMOTELY BUT REFUSES TO INFORM THE CONTACT OF THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AFTER AN INTERNAL INVESTIGATION THE CONTACT WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11321905

FIRST OF ALL, I WAS PULLING THE TESLA OUT OF OUR GARAGE. I WAS COMPLETELY OUT MANEUVERING THE CAR TO MAKE IT PARALLEL TO THE RIGHT SIDE OF THE STREET WHEN SUDDENLY, I FELT THE CAR MOVED EXTRA BACKWARD. FORTUNATELY, IT DID NOT HIT THE NEIGHBORS' PARKED CARS. THE MOVE STARTLED ME. AND SURPRISED MY HUSBAND AND SON WHO ARE PASSENGERS AT THAT TIME. MY HUSBAND BLURTED, "WHAT ARE YOU DOING?". I REPLIED, "I'M DRIVING, I DID NOT DO ANYTHING EXTRA TO MAKE THAT MOVE. I WONDERED AND ALSO ASKED, "HOW DID THAT HAPPEN?" AND MY HUSBAND SAID "I DON'T KNOW YOU'RE THE ONE DRIVING, BE CAREFUL." MY RESPONSE WAS, "I AM BEING CAREFUL!". MY HUSBAND THOUGHT I PRESSED THE ACCELERATOR HARD BUT I KNOW I DID NOT. THE CONVERSATION ALMOST LEAD TO AN ARGUMENT BUT WE SOMEHOW DIFFUSED THE TOPIC. I DON'T WANT TO ARGUE AND RUIN THE MOOD BECAUSE WE WERE ON OUR WAY TO OUR SON'S SOCCER GAME THAT MORNING. TO MAKE THE STORY SHORT. I CONTINUED DRIVING UNTIL WE REACHED OUR DESTINATION. I CHOSE TO PARK ON THE RIGHT SIDE OF THE PARKING LOT. AS I WAS SLOWLY PULLING THE CAR IN, I FELT THE CAR SUDDENLY ACCELERATED. AT THE BLINK OF AN EYE, OUR CAR HIT ANOTHER CAR PARKED IN FRONT OF US AND THE CAR NEXT TO IT. I FELT THAT THE CAR CONTROLLED MY MOVE BEFORE I COULD EVEN REACT. FOR 20 YEARS OF DRIVING, I HAVE NEVER HIT AN ACCELERATOR BY MISTAKE OR CAUSED ANY COLLISION. I HAVE DRIVEN THIS VEHICLE A COUPLE OF TIMES BEFORE THIS INCIDENT HAPPENED AND I DROVE AND PARKED IT THE WAY I DID PREVIOUSLY. THE UNINTENDED ACCELERATION WAS SOMETHING NEW THAT DAY. I AM DEEPLY CONCERNED WITH THE SAFETY OF THIS VEHICLE FOR MY FAMILY AND OTHERS.

NHTSA ODI 11307630

WHEN I SHIFT THE CAR INTO DRIVE AND USE THE ACCELERATOR PEDAL TO MOVE THE CAR FORWARD AND IT WORKS FINE. WHEN I RELEASE THE ACCELERATOR PEDAL, THE CAR ACCELERATE AND REQUIRES ME TO BRAKE. THIS OCCURS AT LOW SPEED. I HAVE TAKEN THE CAR INTO TESLA AND THEY SAID USER ERROR. THE CRUISE CONTROL ENGAGES WHEN I SHIFT INTO DRIVE. THIS HAS OCCURRED SEVERAL TIMES SINCE I HAVE PURCHASED THE CAR

NHTSA ODI 11306855

WHEN ON CRUISE CONTROL OR AUTOPILOT, CAR STOPS ABRUPTLY GOING FROM 65 MPH ON THE HIGHWAY TO 38 MPH BEFORE I CAN OVERRIDE AND TAKE CONTROL. THERE IS NO APPARENT REASON. THIS HAPPENS ON A CLEAR OPEN HIGHWAY.

NHTSA ODI 11301406

ON 1/17/2010, AT 12:12PM, I DEPARTED MY HOUSE IN NORWELL. AFTER 1.65 MILES, BETWEEN 99 FOREST AVE AND RIVER STREET (APPROXIMATELY 50 FEET FROM RIVER STREET), I RELEASED MY FOOT FROM THE FRICTION BRAKE, AND THE CAR ACCELERATED ON ITS OWN TOWARD RIVER STREET. I PUT MY FOOT BACK ONTO THE FRICTION BRAKE, AND IT STOPPED. THE CAR WAS NOT IN AUTO-PILOT MODE. I AM NOT AWARE OF CRUISE CONTROL BEING ON. IN ANY CASE, IF IT WAS ON, I DID NOT PUT IT ON ON PURPOSE, AND FURTHER, IT SHOULD NOT HAVE BEEN ON SINCE I HAD MY FOOT ON THE FRICTION BRAKE PEDAL JUST BEFORE THE EVENT. ENCLOSED IS AN IMAGE OF MY TRIP LOG SHOWING THAT MY DRIVE STARTED AT 12:12PM. ALSO ENCLOSED IS A MAP SHOWING THAT IT WAS 1.65 MILES FROM THE START OF MY DRIVE. I DO NOT HAVE DASH-CAM FOOTAGE OF THIS SINCE MORE THAN ONE HOUR HAS PASSED AND I DID NOT MANUALLY TAG IT WHEN IT OCCURRED BECAUSE I DID NOT KNOW OF AN INVESTIGATION AT THAT TIME.

NHTSA ODI 11300110

TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK IN A PARKING SPACE, THE VEHICLE UNINTENDEDLY ACCELERATED CRASHING INTO A PARKED TRUCK AND PUSHING IT SOME DISTANCE. THE CONTACT CONFIRMED THAT NO AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES SUCH AS BRUISING TO THE BACK AND NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO REVERSE OUT OF THE PARKING LOT AND DRIVE TO THE HER RESIDENCE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT NO RECALL WAS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATE 407.

NHTSA ODI 11299347

WHILE NAVIGATING ON AUTOPILOT ON THE FREEWAY THE CAR TOOK THE INTENDED EXIT RAMP, HOWEVER NEVER SLOWED DOWN UNTIL I HAD TO INTERVENE. REMINISCENT OF THE CHARACTERISTICS WHICH LED TO THE RECENT FATAL CRASH REPORTED OVER THE LAST WEEK.

NHTSA ODI 11297817

DRIVING IN FREEWAY FAST LANE IN LIGHT TRAFFIC AT 10:30 AM ON OVERCAST MORNING WITH TESLA ADAPTIVE CRUISE CONTROL SET FOR 70 MPH AND 4-CAR FOLLOWING DISTANCE. THE CAR IN FRONT MOVED 1 LANE TO THE RIGHT LEAVING NO CARS AHEAD. MY CAR ACCELERATED GENTLY TO 70 AND THEN AS I APPROACHED AN OVERPASS THE CAR SUDDENLY BRAKED (OR WENT TO REGENERATION) AND SLOWED INSTANTLY TO ABOUT 40 MPH WHEN I WAS ABLE TO APPLY THE ACCELERATOR AND RETURN TO SURROUNDING TRAFFIC SPEED AND MOVE RIGHT TO THE NEXT LANE AND RECOVERED FROM THE SHOCK AND SURPRISE OF WHAT OTHER TESLA OWNERS REFER TO AS "PHANTON BRAKING". I WAS FORTUNATE THAT NO OTHER CARS WEREN'T FOLLOWING ME OR THEY LIKELY WOULD HAVE CRASHED IN THE BACK OF MY CAR. I SPOKE WITH OTHER TESLA OWNERS WHO REPORT THE SAME RANDOM, SURPRISE, POWERFUL BRAKING WHEN APPROACHING OVERPASSES.

NHTSA ODI 11291194