What 434 owners told NHTSA about the 2020 Tesla Model 3 Bev

My front windshield has chipped and then cracked twice in about 6 months. I heard a pebble hit the windshield the first time, but it sounded very small and I did not expect it to chip/crack. The second time I didn’t even hear anything hit it. My friend has the same vehicle and her back windshield cracked unexpectedly and another friend’s cracked when she hit a bug that was on the windshield with her hand.

NHTSA ODI 11435080

LIGHT SOURCES SUCH AS TAIL LIGHTS OF OTHER VEHICLES, TRAFFIC LIGHTS, AND LIT SIGNS, ALL HAVE AN ARTIFACT EFFECT - VIEW OF THE LIGHT SOURCE HAS A DOUBLE THAT EXISTS RIGHT ABOVE THE ORIGINAL SOURCE WITH A SLIGHTLY DIMMER BRIGHTNESS WHEN VIEWED THROUGH THE WINDSHIELD. THIS IS NOT AN EFFECT CAUSED BY POOR EYESIGHT, THINGS LOOK NORMAL WHEN VIEWED DIRECTLY THROUGH AN OPEN WINDOW. THE EFFECT CAN BE REPRODUCED AT ANY TIME, BUT IT IS MOST NOTICEABLE AT NIGHT WHEN THE VIEW OF THE ARTIFACT IS IN HIGH CONTRAST TO DARK BACKGROUNDS. THIS EFFECT IS MOST NOTICEABLE ON LED LIGHT SOURCES, SUCH AS LED TAIL LIGHTS. THIS EFFECT IS PRODUCED REGARDLESS OF THE STATE OF THE VEHICLE - OCCURS WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THIS IS A SAFETY CONCERN AS DOUBLE VISION - SEEING ARTIFACTS ON LIGHT SOURCES THROUGH THE WINDSHIELD CAN CAUSE EXCESSIVE STRAIN ON DRIVERS' EYES, AND CAN BE AN UNWELCOME DISTRACTION TO THE DRIVER. THIS CAN ALSO POTENTIALLY CAUSE CONFUSION IN THE DRIVER WHERE THE LOCATION OF A LIT OBJECT MAY BE MISJUDGED BY THE DRIVER WHO SEES ARTIFACTS ON THOSE LIGHT SOURCES.

NHTSA ODI 11413277

FROM THE MOMENT I DROVE MY BRAND NEW TESLA OFF THE LOT - THE SCREEN - THE ONLY WAY TO CONTROL ANYTHING ABOUT THE VEHICLE - WOULD FREEZE; BLACK OUT; AND TAKE SEVERAL MINUTES TO RESET ITSELF. WHILE IN THIS COMPLETELY INOPERATIVE STATE: THE AUDIO SYSTEM WOULD EMIT A HIGH PITCH NOISE; ANY ABILITY TO TELL SPEED; TURNING SIGNAL STATUS; ANYTHING WAS COMPLETELY IMPAIRED; THE CLIMATE CONTROL BLASTS ON HIGH FAN A TORRENT OF COLD AIR. AT 2000 MILES; THIS HAS HAPPENED SEVERAL HUNDRED TIMES - ON AVERAGE ONCE EVERY 10 MILES DRIVEN; THOUGH SOMETIMES TWICE WITHIN A FEW MOMENTS (BOOTS UP ONLY TO RESET AGAIN) AND SOMETIMES IT CAN GO AS FAR AS 30 MINUTES WITHOUT FREEZE; BLACK; RESET. THIS IS EASILY THE MOST EXPENSIVE CAR I'VE EVER PURCHASED; AND HAD NEARLY 0 MILES UPON PICKUP - IT IS EASILY THE MOST FRUSTRATING EXPERIENCE I'VE HAD WITH A CAR. TO NOT BE IN CONTROL OR HAVE ANY VISIBILITY TO THE MACHINE DRIVING AT HIGHWAY SPEEDS WHEN EVERYTHING GOES COMPLETELY BLACK AND THE COMPUTER TAKES MINUTES TO RESET. THE REPAIR FACILITY HAS ESTIMATED $2400 WHICH THEY'RE ATTEMPTING TO CHARGE ME.

NHTSA ODI 11376292