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What 17 owners told NHTSA about the 2020 Subaru WRX

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (17)Crash / fire / injury (1)Electrical system (5)Engine (3)Visibility & wipers (3)Brakes (2)Seat belts (2)Transmission & drivetrain (2)Airbags (1)Backup camera & sensors (1)Fuel system (1)Wheels (1)

3 of 17 complaints match · Visibility & wipers · clear filters

Jan 12, 2022Visibility & wipers

Got in the car to drive to work and the front windshield just cracked on its own with nothing hitting it.

NHTSA ODI 11447146

Jan 16, 2021Visibility & wipers

SITTING AT A STOPLIGHT, A LOUD POP OCCURS AND WHEN I LOOK BACK, THERE IS A HOLE IN THE MIDDLE OF THE REAR WINDSHIELD. IT IS APPROXIMATELY 2 INCHES TALL AND AT LEAST 18 INCHES WIDE. IT WAS LIKELY AN IMPLOSION. NO OBJECTS WERE FOUND NEAR, ON, OR IN THE CAR. THE WINDSHIELD CRUMBLED AFTER THAT, AS EACH ACCELERATION DROPPED MORE GLASS INSIDE THE CAR. NOTHING PROMPTED IT, JUST SITTING STATIONARY AT A STOPLIGHT. DEFROSTER WAS NOT ON, TEMPERATURE WAS APPROXIMATELY 45 FAHRENHEIT WITH MINIMAL WIND. HAD BEEN DRIVING FOR 10 MINUTES. MY REAR FACING CAR SEAT, WITH CHILD IN IT, COLLECTED A FAIR AMOUNT OF THE GLASS.

NHTSA ODI 11388491

Oct 26, 2020Visibility & wipers

WINDSHIELD CRACKED FOR NO APPARENT REASON. CAR WAS STATIONARY.

NHTSA ODI 11366449

Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Subaru WRX verdict →