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What 891 owners told NHTSA about the 2020 Subaru Outback Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (891)Crash / fire / injury (28)Visibility & wipers (383)Electrical system (257)Driver assistance (49)Engine (46)Transmission & drivetrain (45)Body & structure (21)Lane Departure (20)Airbags (18)Speed control (18)Lights (16)

1 of 891 complaints match · Visibility & wipers · crash/fire/injury only · clear filters

Oct 12, 2020Visibility & wipersSpeed controlCrash

THE FIRST ISSUE I NOTICE WAS BACK IN MAY, MY SUBARU ALMOST CAME TO A FULL COMPLETE BEFORE IT LEAP FROGGED INTO THE CAR IN FRONT OF ME, CAUSING ME TO REARED END THE CAR. THEN TODAY OCTOBER 11. I GOT INTO MY CAR, REMOVED MY WINDSHIELD SUNSHADE FROM MY CAR AT AROUND NOON. I HEARD A LOUD GLASS LIKE CRACK. I THEN SAW A HUGE CRACK FROM WHERE THE REAR VIEW MIRROR IS AND A LINE FROM TO TOP OF THE WINDSHIELD TO THE BOTTOM. JUST LIKE THAT. ITS 8 MONTHS OLD SUBARU WITH 5000 MILES ON IT.

NHTSA ODI 11363847

Working with the data? Download all 891 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Subaru Outback Wilderness verdict →