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What 891 owners told NHTSA about the 2020 Subaru Outback Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (891)Crash / fire / injury (28)Visibility & wipers (383)Electrical system (257)Driver assistance (49)Engine (46)Transmission & drivetrain (45)Body & structure (21)Lane Departure (20)Airbags (18)Speed control (18)Lights (16)

1 of 891 complaints match · Lane Departure · crash/fire/injury only · clear filters

Jan 4, 2025Lane DepartureDriver assistanceCrash

The Subaru front camera incorrectly detected a hazard. The automatic braking system engaged and locked the steering. I skidded off the pavement, causing damage to the car. At the time of the accident, the blind sight warning lights flashed on the dash signaling that they were disabled. I was going very slow in a driveway. No personal damage just property damage and damage to the car. I have let the insurance company know about the issue and the collision center. I have had periodic instances where the warning signals of blind sight disabled have come on the vehicle. I informed Subaru in August 2024 about the issue at my last maintenance appointment. There is also a software update required on the vehicle. I asked Subaru to update the software in August 2024, but I was told by a service technician that it was not possible to update . I had to make a separate appointment for the software update as it took a long time.

NHTSA ODI 11634070

Working with the data? Download all 891 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Subaru Outback Wilderness verdict →