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What 891 owners told NHTSA about the 2020 Subaru Outback Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (891)Crash / fire / injury (28)Visibility & wipers (383)Electrical system (257)Driver assistance (49)Engine (46)Transmission & drivetrain (45)Body & structure (21)Lane Departure (20)Airbags (18)Speed control (18)Lights (16)

1 of 891 complaints match · Body & structure · crash/fire/injury only · clear filters

Aug 17, 2020Body & structure1 injury

2020 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR LIFTGATE. *LD THE CONSUMER INADVERTENTLY ACTIVATED THE REAR LIFTGATE BECOMING TRAPPED BETWEEN THE LIFTGATE AND GARAGE DOOR UNTIL IT REACHED IT'S MAXIMUM OPEN CAPABILITY. THE CONSUMER SUSTAINED TWO CUTS BEHIND THE RIGHT EAR, SEVERE BRUISING AND SCRAPING ON THE ARM, NECK AND HEAD. *JS

NHTSA ODI 11349431

Working with the data? Download all 891 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Subaru Outback Wilderness verdict →