What 891 owners told NHTSA about the 2020 Subaru Outback Wilderness

The contact owned a 2020 Subaru Outback. The contact stated while driving 50 mph, a truck pulled into the roadway and struck the contact's vehicle however none of the airbags deploying. In addition, the lane keep assist system did not chime. No one was injured and a police report was filed. The vehicle was towed to a local mechanic where it was diagnosed as destroyed. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.

NHTSA ODI 11426197

ON DECEMBER 18,2020 I WAS CROSSING AN INTERSECTION. I WAS TRAVELING MAYBE 5-10 MILES AN HOUR THROUGH A GREEN LIGHT. AN AUTOMOBILE STRUCK ME PERPENDICULAR AT 30-40 MPH. THE IMPACT WAS ALMOST ENTIRELY TAKEN BY THE DRIVERS DOOR. THE SPEED WAS ACCORDING TO THE DRIVER OF THE VEHICLE AND WITNESSES. THE CAR WAS STRUCK SO VIOLENTLY THAT THE TIRES ON THE PASSENGER SIDE WERE SCUFFED ON THE SIDEWALL FROM THEM ROLLING UNDER THE CAR. I HIT MY HEAD ON THE DRIVERS WINDOW FROM THE IMPACT. I WAS WEARING MY SEATBELT. NO AIRBAGS DEPLOYED, NO SIDECURTAINS DEPLOYED. IT SHOULD BE NOTED THE AIRBAGS DEPLOYED ON THE KIA THAT IMPACTED ME. SUBARU TIED MY CAR UP FOR 4 MONTHS AFTER I REQUESTED THEY COME LOOK AT THE CAR TO DETERMINE IF IT ACTED CORRECTLY AT THE TIME OF THE ACCIDENT. THEY DOWNLOADED DATA FROM MY CAR AND HAVE REFUSED TO SHARE IT WITH ME. THEY CLAIM THAT THE IMPACT WAS OBLIQUE. THAT THE AIRBAGS WERE DESIGNED NOT TO GO OFF IF IN FACT THIS HAPPENS. THEY ALSO SAY THAT THE OWNERS MANUAL STATES THAT. I READ THE OWNERS MANUAL. IT SAYS THAT IF THE IMPACT IS PERPENDICULAR THE AIRBAGS/SIDE CURTAINS SHOULD DEPLOY. THE CAR WAS 3 MONTHS OLD TO THE DAY. INCLUDED ARE PICTURES OF MY CAR SHOWING THE DAMAGE. I ALSO SENT PICTURES OF HOW THE FRONT TIRE WAS BENT FROM THE IMPACT.. I HAVE ALSO INCLUDED THE PICTURES OF THE KIA THAT IMPACTED MY SUBARU.

NHTSA ODI 11415079

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SUBARU OF BEND (2060 NE HWY 20, BEND, OR 97701, (541) 389-3031) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT'S INSURANCE COMPANY BEGAN AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 520.*CW*JB

NHTSA ODI 11277145