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2020 Subaru Crosstrek Hybrid
Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.
68 owner complaints · 0 recalls · data verified July 17, 2026 · source: NHTSA
Why buy?
Visibility & wipers problems dominate (50% of complaints, typically reported near 2k miles).
Very few owner complaints for its age and sales volume.
Zero recalls, rare for a car this age.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
NHTSA crash-tested this model year but didn’t publish an overall star rating for it.
1 open NHTSA defect investigation on file for this model year, separate from the recalls above.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2020 Subaru Crosstrek Hybrid, plotted where owners report it happening.
Also reported (mileage varies): Electrical system (10) · Engine (5)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Visibility & wipers
50%34 complaints · typically near 2k mi · 1 in the last 2 years
“The windshield has formed a crack in the top middle around the area of the rear view mirror with no incident to cause it. The problem is easily identifiable and may ca…”
Electrical system
15%10 complaints · 3 in the last 2 years
“My 2020 Subaru Crosstrek experienced a sudden loss of motive power and stalled due to a blown ignition fuse. Diagnostic code P1604 (Startability Malfunction) was store…”
Transmission & drivetrain
13%9 complaints · typically near 32k mi · 5 in the last 2 years
“My 2020 Subaru Crosstrek CVT Valve Body equipment failure and CVT Torque Converter failure. This appears to be a common failure for prior Subaru Crosstrek model - howe…”
Engine
7%5 complaints · 2 in the last 2 years
“The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning …”
Recalls (0)
No recall campaigns on file for this model year.
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2020 Subaru CROSSTREK HYBRID beats every score on the internet, including ours.
What to ask forNot set on the 2020? See how every Crosstrek Hybrid model year scores →
Cross-shopping? Compare the 2020 Subaru Crosstrek Hybrid against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.