Home · 2020 Ram 3500 · Complaints
What 112 owners told NHTSA about the 2020 Ram 3500
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 112 complaints match · Engine · crash/fire/injury only · clear filters
Dec 6, 2023Electrical systemEngineFire
On 12/4/23, at 6:37 am PST, we initiated remote start via the key fob. At 6:40 am pst, a flash and fire erupted from under the hood of the truck. We immediately worked to control the fire using extinguishers and garden hoses until the fire department arrived a few minutes later. They worked to put the fire out that engulfed the engine compartment and then worked to get the hood open to finish putting the fire out. The fire didn’t fully go out until the battery cables were cut.
NHTSA ODI 11558743
Dec 5, 2023Body & structureBrakesEngineCrashFire2 injuries
As I was driving the vehicle caught fire and I lost brakes. The vehicle had to be put into a retention pond to stop it.
NHTSA ODI 11558565
Apr 17, 2021EngineFire
TRUCK CAUGHT FIRE IN ENGINE COMPARTMENT. I HAD JUST GOTTEN ON THE FREEWAY AND REACHED 70MPH WHEN I COULD SEE SMOKE COMING FROM THE ENGINE. PULLED OVER AND IT QUICKLY BECAME ENGULFED IN FLAMES. STATE FARM CLAIM 28-18Q6-12R ELIZABETH ANDERSON, CLAIM SPECIALIST, 844-292-8615X2539126712
NHTSA ODI 11408537
Working with the data? Download all 112 complaints as CSV · fetched from NHTSA July 11, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2020 Ram 3500 verdict →