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2020 Ram 1500 Crew Cab Trx

Buyable, but go in with open eyes: this car has specific known issues to check before money changes hands.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

607 owner complaints · 13 recalls · data verified July 14, 2026 · source: NHTSA

Cautionwillitcar.com

Why caution?

13 recall campaigns (7 safety-critical). Confirm every one shows "remedy completed" on the seller's VIN.

Electrical system problems dominate (26% of complaints, typically reported near 36k miles).

The math, shown

Full methodology →
Complaint volume (40%)65
Severity (30%)59
Recall load (20%)8
Trend (10%)48

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20192026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

4/5 overall

Varies 45 stars by trim; shown conservatively.

NHTSA 5-Star Safety Rating · 2020 Ram 1500 Quad PU/EC 4WD

Front crash
Side crash
Rollover

Rollover risk in a single-vehicle crash: 20%

Stability control: StandardForward collision warning: OptionalLane departure warning: Optional

1 open NHTSA defect investigation on file, separate from the recalls above.

NHTSA crash-test photo, 2020 Ram 1500 Quad PU/EC 4WD

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2020 Ram 1500 Crew Cab Trx, plotted where owners report it happening.

030k mi60k mi90k mi120k miElectrical system~36k mi · 155 reportsEngine~30k mi · 152 reportsFuel system~27k mi · 68 reportsTransmission & drivetrain~46k mi · 61 reportsVisibility & wipers~37k mi · 61 reports

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Electrical system

26%

155 complaints · typically near 36k mi · 91 in the last 2 years

While driving down the highway the vehicle radiator fan kicked on high (could hear it from the cab) then my electronic power steering went out seconds after receiving …

Engine

25%

152 complaints · typically near 30k mi · 72 in the last 2 years

While driving down the highway the vehicle radiator fan kicked on high (could hear it from the cab) then my electronic power steering went out seconds after receiving …

Fuel system

11%

68 complaints · typically near 27k mi · 28 in the last 2 years

While coming to a stop at an intersection, vehicle engine stalled and transmission automatically slammed itself into park, with no warning, nearly causing a collision.…

Transmission & drivetrain

10%

61 complaints · typically near 46k mi · 32 in the last 2 years

While coming to a stop at an intersection, vehicle engine stalled and transmission automatically slammed itself into park, with no warning, nearly causing a collision.…

Recalls (13)

Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.

Air Bags · 25V298000

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Fix: Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.

Visibility · 24V754000

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Fix: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.

Structure · 22V904000

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Fuel System, Gasoline · 22V767000

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Risk: An engine stall can increase the risk of a crash.

Fix: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

Back Over Prevention · 22V638000

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Fix: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

Air Bags · 21V632000

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Fix: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

Visibility · 20V622000

Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: Missing driver side mirror glass reduces visibility and increases the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

Seat Belts · 20V580000

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Back Over Prevention · 20V191000

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Vehicle Speed Control · 20V513000

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Risk: A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.

Air Bags · 20V374000

Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Risk: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.

Fix: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

Visibility · 20V208000

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Risk: Reduced visibility increases the risk of a crash.

Fix: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Air Bags · 19V407000

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Risk: Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.

Fix: Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.

Before you hand over money

Verify the recall work was done

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2020 Ram 1500 CREW CAB TRX beats every score on the internet, including ours.

What to ask for

Not set on the 2020? See how every 1500 Crew Cab Trx model year scores →

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What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2020 Ram 1500 Crew Cab Trx as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.